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Editing a threshold rule for circuit and device metrics

As part of PTAP performance reporting, you can create threshold rules for both circuit and device metrics at either the enterprise or device level. Once you create a rule, you can make changes to it, including suspending the rule or deleting it.

To edit an existing threshold rule, do the following:

  1. Click the Reports tab, then click the Network Reports subtab, then click Network Performance.

    Control Center opens a separate window for CenturyLink PTAP.
  1. In the Threshold box on the dashboard (above the map), click Threshold Rules.

    PTAP displays all existing threshold rules for the enterprise. The Rule Status column indicates whether a rule is active (Enabled) or suspended (Suspended). You can set up threshold rules for both active and passive metrics. If you don't have a E2E stats package, you don't have access to active circuit information, so you cannot set up rules for active metrics (and the Enterprise Active and Individual Active tabs are grayed out).
  1. Click the Edit link on the row for the rule you want to edit.
  1. Click the Edit link on the row for the rule you want to edit.

  2. Make changes to the metrics for the rule. You can add a value for any or all of the metrics, but at least one metric value needs to be filled to create the rule. For all the metrics (except Availability), the value you type in the field should be greater than the threshold value. For the Availability metric, the input value should be less than the threshold value.

  3. In the Rule Status field, select either Enabled (to turn on the rule) or Suspended (to turn it off).

  4. When you've finished making changes to the rule, click the Update link.

    PTAP updates the rule. Remember, for enabled rules, we'll email you an alert when the threshold is violated. You'll receive an email each time the rule is violated for the time period (Sample Size) you specified. If the rule continues to be violated, you'll receive an email only for the first three time periods. After the third period, we stop emailing—even if the rule continues to be violated—to avoid filling your inbox. Rules are unique to a user and cannot be shared with other users.

You might also want to view a report of your top hitters or view summary metrics. If you're not already doing it, try using the map filters so you can more quickly find exactly the information you need.

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