Your customer endpoints (CEs) are not only displayed on the main PTAP map; you can also find them as part of a sortable inventory list.
While the main PTAP map provides a nice geographical view of your CEs, the inventory list is a searchable, customizable way to look at your device and circuit data. Plus, it's a quick way to pull up lots of additional details on each service ID. For instance, by clicking the blue "Metrics" link associated with a service ID, you can immediately see path selection, E2E/P2P paths, etcs.
To get to the inventory list, do the following:
To sort the list, do any of the following:
To filter the list, click List Filter and do any of the following:
To filter using a column, hover over the column header and click the down arrow that appears. Then, select the Filters check box and type your filter criteria in the field.
When you click the blue Metrics link associated with a particular service ID, PTAP displays a window, like the example, with three main areas:
Path selection: If the “From” selected device (CE) provides E2E service, then the CE path can terminate at multiple other customer endpoints—assuming there are other CEs that provide E2E service in this enterprise. If so, then a different “To” location can be selected in the “To” drop down. The paths and devices in the grids will automatically change when a new “To” device is selected.
E2E/P2P paths: This grid contains the individual P2P paths and the complete E2E path. Use it to navigate to the active (circuit) metrics reports. Active metrics for performance across paths (circuits) between devices is collected by special monitoring equipment such as a BRIX verifier.
Devices: This grid contains the devices along the path. Use it to navigate to the passive (device) metrics reports. Passive metrics are the data collected from devices such as routers that are located at the endpoints of the circuits.
You might also want to know how to identify your top hitters, view averaged metrics at a glance or view summary metrics for a specific point in time. If you're not already doing it, you can create threshold rules to monitor changes in your network and use map filters to drill down to the results you want most.