Wholesale: Products & Services

IMA Error Messages

October 28, 2013

Contact: imadocs@centurylink.com

Use this table to find explanations of error messages in IMA. Most of the error messages tell you what you need to do. For some of the more difficult error messages, however, the table expands on what has gone wrong and what you need to do next.

To find an error message, search for the first word in the error message (including words such as "an" and "the"). If the error message begins with a variable—for example, <activity type> or XXXX—search for the next word in the error message.

Click on any letter below to jump to the section containing the error message you want to look up.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Error message Explanation or solution
A
AC should be A or B when populated AC field in the LSR form should be either A or B when populated.
ACT or LNA contain invalid values for EUMI=Y  
ADET can be populated with any mixture of A,B,C,D, or G values separated by a comma when populated ADET field in the LSR form can be any mixture of A, B, C, D or G values separated by a comma when populated.
AGAUTH required. AGAUTH field is required for LSTR Query.
Agent ID not found The Agent ID (the corporate ID you entered for your agent) doesn’t match the corporate ID for any current CLEC. Please check the Agent ID and correct it if necessary.
Agent ID not valid The agent ID (the corporate ID you entered for your agent) doesn’t match the corporate ID for any current CLEC. Please check the agent ID and correct it if necessary.
Agent ID row must be highlighted to remove Select (highlight) the agent in the Agent IDs list, then click Remove Agent.
Agent ID will be removed on the date shown. Can not remove it again This agent has already been removed, effective on the expiration date shown in the Agent IDs list.
Agent Relationship already exists, can not add multiple relationship with the same agent. The agent you’re trying to add is already your agent.
AHN can only be populated if SASN begins with Comma or '@' If you want to fill in the AHN field, you need to type a comma or at sign (@) as the first character in the SASN field.
AHN cannot be populated if SANO is populated  
AHN required for unnumbered address  
AHN required when ACT is T and LOCNUM is 1 and CUSTCODE not provided in AN and SANO is not populated  
AHN required when ACT is V and LOCNUM is 1 and EUMI is Y and SANO is not populated  
AHN required when CUSTCODE not provided in AN and SANO not populated when ACT is <activity type(s)>  
AHN required when SANO not populated  
AHN required when TNADDRCKTIND is A and SANO is blank  
AI should be C when populated AI field in the LSR form should be C when populated.
ALI required when RTY is not LML  
All or part of this request duplicates LSR <LSR ID> and PON <PON> The PON you entered has already been used for a different LSR. Check to see if the LSR has already been submitted, if you entered an incorrect PON, or if the LSR is a SUP.
All requested circuits must be located at the same Central Office. Select CFAs that are all in the same central office.
All Service Orders are completed, cannot process Supplement. Qwest can't process your supplemental LSR because we have already processed all service orders for this LSR. Make sure you have entered the PON and AN you want. Then if you want additional work on this AN, submit a new LSR with a new PON.
ALTIMPCON prohibited when IMPCON is not populated  
ALTIMPCONTELNO is required when ALTIMPCON is populated   ALTIMPCONTELNO field in the LSR form is required when ALTIMPCON field is populated. 
An appointment may not be associated with DID In Only Trunks requests. You can't make an appointment for a DID In Only Trunks request. Cancel the appointment or change the type of request and try again to submit the request.
AN cannot be a placeholder when ACT is not N You can enter a placeholder in the AN field only if ACT is N. Make sure that you have selected the ACT you want. If you have, replace the placeholder with your customer's account number. Follow the guidelines in the Qwest LSOG for the LSR form.
An exact match CSR was not found for this AN/Custcode or WTN. IMA is unable to retrieve the CSR information you want. Retrieve the CSR manually from the PreOrder menu.
An exact match CSR was not found for this AN/Custcode. Return to Pre-Order and select a CSR. You did a Recap, but it didn't fill in the AN field. Either fill in the field manually or retrieve a full CSR from the PreOrder menu.
AN field not valid when Activity = N. The AN field must be blank if ACT is N and the REQTYP is AB. Verify that you've selected the ACT and REQTYP you want. If you have, leave the AN field blank.
An invalid Blocking value and USOC combination exists  
An LSR can only contain one meetpoint format  
AN must not be equal to EU.EAN  
AN prohibited when ACT is N  
AN required when ACT is <activity type(s)>  
ANV not allowed for this product and activity combination  
APPTIME (DDDO) invalid format. APPTIME (DDDO) field in the LSR form must be populated with a valid value.
Appointment cannot be returned. It is being used for submitted LSRs   IMA was not able to cancel the appointment as you requested. Call the ISC (888-796-9087).
Appointment Date is mandatory and must be filled.  
Appointment Date should not precede %s  
Appointment doesn't meet standard interval of 7 business days.  
Appointment Required - allowable time between attempt at Pre-Order Appointment Scheduler and submission of request has expired. IMA has received your request but has been unable to schedule an appointment because the system was down. Please schedule the appointment again.
Appointment required and/or APTCON field must be populated. An appointment has not been scheduled and the APTCON field has not been filled in. Schedule an appointment or obtain the appointment confirmation number manually and type it in the APTCON field.
APPTIME invalid format  
APPTIME required when APTCON is populated. If you fill in the APTCON field, you must fill in the APPTIME field as well.
APTCON appointment date does not match DDD  
APTCON must be populated when CHC=B  
APTCON not valid for CHC=B  
Assignable USOC is mandatory and must be filled.  
At least one POTSSPLITLOC must be populated on the order  
ATN cannot be a placeholder when ACT is not N Placeholder (000-000-0000) for ATN in LSR form is valid only when ACT is N.
Attempt TN reservation specifying LSR PON before using placeholder If you need to use placeholders in the TNS field on product-specific forms, first reserve TNs for the LSR from the PreOrder menu, entering the PON for the LSR.
B  
BA must be E or blank  
BA required when BLOCK is populated  
BI1 should be one of A, B, C, D, L, M, N, O, P, R, U, V, W, X, Z Valid values for  BI1 field in the LSR form are  A,B, C, D, L, M, N, O, P, R, U, V, W, X or  Z.
BI2 should be one of A, B, C, D, L, M, N, O, P, R, U, V, W, X, Z

Valid values for BI2 field in the LSR form are A, B, C, D, L, M, N, O, P, R, U, V, W, X or Z.

Billing Name contains an invalid character.
Valid characters include letters of the alphabet (a-z, A-Z),
numeric digits (0-9), :, +, /, ', -, &, #, and space(*.).
 
Blocking USOC <USOC identifier> found: must use BLOCK field when requesting blocking options  
Blocking USOCs <USOC identifiers> are prohibited You're not allowed to enter blocking USOCs in the Feature Activity and/or Feature Details sections on the Resale and Centrex Resale forms.
BOPI is prohibited for this product BOPI in the LSR form is prohibited for the products Loop/Number Portability and Interim Number Portability.
BOX can only be populated if ROUTE populated  
BRO not allowed when TOS is residential  
BTN has a bad length. Length must be 12.  
C
CABCONN is mandatory and must be filled.  
CABCONN not allowed when POTSSPLIT is populated  
CABCONN not allowed when POTSSPLITLOC is R    
CABCONN required when CABCONNQTY > 0  
CABCONN required when POTSSPLITLOC is I  
CABCONNQTY - Number of Cable Connection Sections must be 1 when POTSSPLITLOC is I  
CABCONNQTY must be 0 when POTSSPLITLOC is R  
CABCONNQTY must be zero when POTSSPLIT is populated  
CABCONNTYP must be B    
CABCONNTYP must be E  
CABCONNTYP not allowed when POTSSPLIT is populated  
CABCONNTYP not allowed when POTSSPLITLOC is R  
CALA or ZIP required  
CALA required when ACT is <activity type(s)>  
CALA required when ACT is V and LOCNUM is 1 and EUMI is Y and ZIP is not populated  
CALA required when ZIP is blank  
CALA required when ZIP not populated and ACT is N  
Can not add existing USOCs: <USOC identifier> already on the account  
Can not convert or change USOC(s) not already on the account: <USOC identifier(s)> not on the account  
Can not disconnect USOC(s) not already on the account You have tried to disconnect one or more USOCs that are not on the account.
Can not have <USOC identifier> with one of the following: <USOC identifier(s)> There's a conflict between the USOCs you selected. Remove one of the conflicting USOCs.
Can not request multiple actions for the same USOC & FID combination unless the actions (FA) are the same: <USOC identifier or FID> & <USOC identifier or FID> appear more than once You can request a USOC/FID combination only once.
Cannot convert listing, provider already owns the account.    
Caption/SLU Indent section prohibited when DOI is 0, 1, or blank  
CARFACCKT <CLLI A or Z> Location CLLI must be 8 or 11 characters  
CBLOCK not allowed when NTNUM is populated or EASNUM is Y  
CC required  
CCNA does not match RSID or ZCID on the CSR and Account is Summary Bill Account for (ECCKT) (Account may be newly converted) IMA can't retrieve the CSR.
CCNA does not match RSID or ZCID on the CSR and Co- Provider is IPP for (ECCKT) (Account may be newly converted) You are requesting unbundled loop service, but the class of service shown on the CSR is not an unbundled loop class of service.
CCNA is mandatory and must be filled  
CCNA is not a wireless carrier  
Centrex account. Not authorized to view entire account data. A Partial CSR may be requested. You tried to retrieve a full CSR for a Centrex account that does not belong to your company or to Qwest. Retrieve a partial CSR by WTN for the specific TN(s) that you need to review.
Centrex Account. Not authorized to view partial CSR without Name and Address for validation. Partial CSR may be requested with Name and Address. To retrieve a partial CSR for a Centrex account by WTN or by ECCKT, you need to fill in the Customer Name and address fields.
CFA - Invalid Co-Location type or CLLI code  
CFA Invalid format.  
CFA not allowed when LSR.APOT is populated  
CFA on LSR must match existing CFA on CSR for ECCKT <ECCKT> for ACT equal to T Verify that the CFA on the LSR forms matches the CFA on the CSR.
CFA on LSR must match the CFA on CSR for ACT=T Verify that the CFA on the LSR forms matches the CFA on the CSR.
CFA or LSR.APOT required  
CFA required  
Channel Group Number is mandatory and must be filled.  
Channel is mandatory and must be filled.  
CIC must be numeric Only numeric values can be entered in CIC field in the LSR form.
CIP is not allowed in supplement LSR, if the original LSR was submitted without CIP. You can't select Y in the CIP field for a supplemental LSR unless it was selected in the original LSR.
Circuit ID is mandatory and must be filled.  
CITY (DSGCON) must be alphanumeric. CITY (DSGCON) field in the LSR form must be alphanumeric.
CITY is mandatory and must be filled.  
CITY is required for Shipping Address Validation  
CITY must be alphanumeric. CITY field in the LSR form must be alphanumeric.
CITY required  
CITY required when Account-level WTN or ECCKT is populated  
CITY required when ACT is <activity type(s)>  
CITY required when ACT is V and LOCNUM is 1 and EUMI is Y  
CITY required when BILLNM is populated and ACT is <activity type(s)>  
CITY required when DDASN is populated  
CITY required when TNADDRCKTIND is A or B  
Class of Service is mandatory and must be filled.  
CO has a bad length. Length must be at least 2.  
CO is mandatory and must be filled.  
Complex Listings not allowed  
Conflicting DDDs for 2 numbers on the same account (<###-###-####> - <ccyymmdd>; <###-###-####> - <ccyymmdd>)    
Contract on account exists - requires new contract number. Contact your Qwest account manager to obtain a new contract number, and type it in the VTA field.
Conversion requested is not on user account. You are requesting a conversion of a TN that is not on this account. Review the CSR for the account and verify the TN that you want to convert.
Conversion to this product  not allowed with Remote Call Forwarding. This conversion not allowed as long as account has Remote Call Forwarding.
CONVIND required when ACT is <activity type(s)>  
Co-Provider not authorized to disconnect or move Shared Loop service on <Shared Line TN >. You can't disconnect or move equipment for another CLEC's line-sharing customer.
Corporate ID and Agent ID can not be same Check that the New Agent ID field shows the corporate ID for the agent rather than your own corporate ID.
COS field on CRS form contains invalid or blank value for REQTYP first character of M and TOS second character of E. Cannot determine product  
COS is mandatory and must be filled. You need to fill in the COS (Class of Service) field on the CRS form.
Could not determine if TNs have been reserved. Verify that all required LSR and EU form fields have been populated, or reserve a different TN in PreOrder specifying LSR PON.  
Could not match NPA/NXX (gatherCapiESD: Can't read CAPI (Local Exchange Freeze))    
CPS Communication Error  
<crossbox> is in copper retirement area. No Copper Loops allowed. <crossbox> is a variable. Copper facility in this area is marked for retirement, so no copper loops are allowed.
CSO1 prohibited when ACT not equal to C  
CSO1 Prohibited when CIP not populated  
CSO1 Required when CIP is populated    
CSO2 prohibited when ACT not equal to C  
CSO2 Prohibited when CIP not populated  
CSR DATE <date> is not a date Reenter the date in the CSR DATE field.
CSR DATE has a bad length. Length must be 10 Reenter the date in the CSR DATE field (YYYY/MM/DD).
CSR DATE is mandatory and must be filled Type the date in the CSR DATE field.
CSR Date should not precede <date> Reenter the date in the CSR DATE field, making sure it is on or later than the date shown in the message.
CSR too large for automatic recap processing. CSR may be retrieved in Pre-Order to facilitate manual recap. Retrieve the CSR as a downloadable electronic file or e-mail it to yourself. Then recap manually.
CSR too large for Feature Verification processing. CSR may be retrieved in Pre-Order. Retrieve the CSR as a downloadable electronic file or e-mail it to yourself. Then verify features manually.
CVD format=CCYY/MM/DD If you fill in the CVD field, you must use the format YYYY/ MM/DD.
D
DACT must be D when LACT is D and DDQTY is 1  
DACT must be D, I, or Z when LACT is Z and DDQTY is 1  
DACT must be I or Z when LACT is I and DDQTY is 1  
DACT must be N when LACT is N and DDQTY is 1  
DACT must be O or Z when LACT is O and DDQTY is 1  
DATED has a bad length. Length must be 10.  
DATED is mandatory and must be filled.  
DATED <SPEC_DATE> is not a date  
DATED should not succeed  <SPEC_DATE>  
DATED required DATED field is required for LSTR Query.
dbFetchSpareLoop unable to complete transaction. Please try later.  
DDALO prohibited when DDASN is not populated  
DDANO required when DDAPR or DDASF is populated  
DDASF prohibited when DDANO is not populated  
DDASN required when DDASD, DDATH, or DDASS is populated  
DDD is mandatory and must be filled.  
DDD must equal Current Date  
DDDO cannot be less than or equal to the DDD. The date in the DDDO field must be later than the date in the DDD field.
DDDO cannot equal the DDD  
DDDO cannot exceed 30 days from the DDD. The date in the DDDO field must be no more than 30 days later than the date in the DDD field.
DDDO must be greater than DDD. The date in the DDDO field must be later than the date in the DDD field.
DDQTY must match the number of occurrences of Delivery Address sections    
DEPT must be alphanumeric. DEPT must be a minimum of four characters. DEPT must be 4-6 letters and/or numbers.
Derived Call Forwarding Busy USOC <requested USOC> unavailable for NM bus--use hunting (plus Call Forwarding DA if needed).    
DFDT invalid format, only HHMM (Military Time) or 'XX' is valid In the DFDT field, either enter the time in 24-hour format (0001–2359) or enter XX for an outside move for business or government accounts
DFDTO invalid format, only HHMM (Military Time) is valid In the DFDTO field, enter the time in 24-hour format (0001–2359)
DFDT required when ACT is <> and CHC is Y    
DFDT required when ACT is V or Z    
DFDT required when CHC is Y and ACT is C    
DIRNAME required when NSTN is populated    
DIRNAME required when RTY first char is F    
DISCNBR required when REFNUM is populated    
Disconnect listing AN <###-###-####> request already exists.    
Display message in the format it is returned from FnS. You specified an LSO that is valid in two or more wire centers. Contact the service center and have the meet point validated by the service representative.
DL form is not allowed without <ProductFormName> form.  
DLIS: Error connecting to server    
DNUM prohibited when DISCNBR is not populated    
DOI must be 0 when STYC is SH, SL, or CH    
DOI must be 1 or 2 when STYC is SI    
DOI must be 1 thru 7 when STYC is CI  
DOI must not be 0 when LTXTY is ITX  
DOI required when ACT is N    
DOI required when LACT is not Z or D    
DPA must be numeric.DPA too long--(length of dpa value) vs 3.DPA must be greater than 0. Make sure that DPA is 1 to 999.
DQTY (0) must be equal to or greater than the number of Disconnect Sections (1).  
DRC or FAXNO required when RTR is D  
DSGCON required when RTR is D  
DSGTELNO is required when RTR is D and ACT is one of "NDVCTM"  
DSPTCH must be blank or N when CHC is B  
DSPTCH must equal Y or N when ACT is <ACT>. The DSPTCH field can't be left blank. Select Y if a dispatch is required or N if it's not required.
DSPTCH not allowed when product is "UL" and activity is "<>"  
DSPTCH not allowed with product= “UL” and activity= “X” [where X is N, T, M, D, or C] The DSPTCH field must be left blank (neither Y nor N) for the product and activity you selected. (Qwest automatically arranges for dispatch if it is required.) Make sure that you have selected the product and activity you want. If you have, make sure that the DSPTCH field is blank.
DSPTCH not valid with product and activity selected.  
DTSENT is same on SUP5  and Original DTSENT field has the same value on SUP5 and Original.
Due date change not allowed. LSRs already submitted for appointment.  
Duplicate HTN values may not exist for same HTQTY  
E
EAN should not match AN  
EASNUM must be Y when ECATEG or EWORD is populated  
EATN invalid format EATN entered in the EU form is invalid. Re-enter the EATN in the correct format: NNNNNNNNNN. ‘N’ should be numeric.
EBD invalid format EBD field in the LSR form should be populated in valid format of ccyymmdd.
ECATEG or EWORD must be populated when EASNUM is Y  
ECCKT is mandatory and must be filled.  
ECCKT is prohibited for LNA of N. If you selected N - New in the LNA field, the ECCKT field must be left blank.
ECCKT required when ACT is C  
ECCKT required when ACT is D, C, T or M  
Either LSR ID or CCNA and PON must be provided.  
E-Mail or Fax is required  
English USOC descriptions are not available for this account. IMA doesn't provide descriptions of the USOCs in CSRs for the Central Region.
ER should be one of 1,2,3,4 ER field in the LSR form should be 1, 2, 3 or 4 when populated.
ER is prohibited when EXP is not populated ER field in the LSR form is prohibited when EXP field in the LSR form is not populated.
Error during MP Validation - POTS SPLITTER <> not found    
Error during MP Validation - Specified device <> not available to <>  
Error in communicating with the server. IMA unavailable to process request at this time.  
Error opening socket  
Error processing request  
Error Processing Request OSS Gateway: No data returned NO DATA RETURNED The USOC you specified is invalid for the NPA, NXX, state, and type of service you specified.
Error reading xml response from socket  
ERROR: No Response from Business Process Layer. Try again.  
Errors on 'Address Information' tab:  
Errors on 'Admin' tab:  
Errors on 'Contact' tab:  
Errors on 'Control' tab:  
Errors on 'DL' tab:  
Errors on 'Initiator' tab:  
Errors on 'Instruction' tab:  
Errors on 'Service' tab:  
EUA should be A, B, C or D when populated EUA field entry in the EU form should be A, B, C or D when populated.
EUMI field contains multiple different values, cannot determine action You need to fill in the EUMI field the same way on every Location tab you use.
EUMI must be Y or N For the product and the activity you selected, the EUMI field can't be left blank. Select Y if your customer is moving or N if they’re not moving.
EUMI required when ACT is V  
EV2  Invalid when FA is N. Use FVJ, FBJ, FDJ Instead.  
EVB  Invalid when FA is N. Use FVJ, FBJ, FDJ Instead.  
EVD  Invalid when FA is N. Use FVJ, FBJ, FDJ Instead.  
EVF  Invalid when FA is N. Use FVJ, FBJ, FDJ Instead.  
EVK  Invalid when FA is N. Use FVJ, FBJ, FDJ Instead.  
EVO  Invalid when FA is N. Use FVJ, FBJ, FDJ Instead.  
EXP prohibited when ACT is D or W  
EXP prohibited when CHC is B  
F
FA must be empty for products ALSP/DLSP when ACT is N/D/V/Z/C and LNA is X/W/P/Y/L.  
FA must be N or D when LNA is D  
FA must be N when LNA is N  
FA must be N, C, D or T when LNA is C  
FA must be N, C, D or T when LNA is T  
FA of "C" ('Change From') must be used in conjunction with FA of "T" ('Change To')  
FA required when ACT is V or Z and LNA is V, N or D  
FA required when LNA is V  
Fac. Type is mandatory and must be filled.  
Facility does not meet availability requirements. Correct the CFA value and try again.
FAXNO prohibited when DRC is populated  
FAXNO prohibited when DSGCON is not populated  
FAXNO required when RTR is D and DRC is not populated  
FBDL listing already exists - must submit listing request on separate FBDL LSR You can't submit a UBL LSR with directory listed for the TN you specified when there is an FBDL standalone on LSS for that TN.
FBI - AN, BILLNM, SANO, SASN, CITY, STATE and ZIP required when FBI is D  
FCUDSL: Error connecting to server  
Feature(s) and Blocking value(s) XXXX not available for this end-user line in specified switch.  
FEATURE <requested Hunting USOC> Not Valid when ACT is V or Z and LSR HTQTY is 0 If the activity is V or Z and the HTQTY field is zero, then the Feature field (on the Resale form) must not be populated with the Hunting USOC. The following are valid Hunting FID values: HTG, HSO, HSHPT, HSHPG, HCKPG, EH6, HSHHP, EH8, EH9, P89, PHY, BRA, EHC, EHD, MUMHT, NZQ, NZQPG, NZS, NZSPG, NZT, NZTPG, N2D, N2DPG, HDT, HDTPG, H6U, H6UPG, SE3PN, SE3PG, BRR, A9AEX, MB1, HSGPH, HSGPN. Verify that the feature value is not populated with any of the values listed (Hunting USOC) if the activity is V or Z and HTQTY field is zero.
Feature Details Section required when ACT is N, C or T  
Feature Details Section required when ACT is V or Z and LNA is V, N or D  
Feature Details Section required when LNA is V  
FEATURE must contain a Contract USOC when MIL is populated. The FEATURE field must have a contract USOC because the MIL field is populated.
FEATURE required when FA is populated  
Feature <> requires one of the following USOCs: <list of USOCs> To add the indicated feature to an account, you must also add one of the USOCs listed in the error message.  
Feature <> requires one of the following USOCs: <first list of USOCs> and requires one of the following USOCs: <second list of USOCs> To add the indicated feature to an account, you must also add one of the USOCs from each of the two lists in the error message.
Feature value <> is invalid for <product> when ACT is <>  
Feature value <> is invalid for <product> when REQTYP is <> and ACT is <>  
Feature value XRS is invalid for UNE_P_CENTREX_21 when ACT is B  
Feature Verification not allowed. A trouble report already exists. Feature Verification does not work for a TN with an open trouble report. Verify that entries are correct.  Wait until trouble report is closed and try again.
Feature with FA of C must be present with feature of FA of T. If you select C in the FA field, you also need to select T and then select a corresponding USOC in the FEATURES field.
Feature with FA of C must have related feature with FA of T for <>. If you select C in the FA field, you also need to select T and then select a corresponding USOC in the FEATURES field.
Feature with FA of T must be present with feature of FA of C If you select T in the FA field, you also need to select C and then select a corresponding USOC in the FEATURES field.
Feature with FA of T must have related feature with FA of C for <>. If you select T in the FA field, you also need to select C and then select a corresponding USOC in the FEATURES field.
Feature(s) <list of USOCs> not available for this end-user line in specified switch If the requested USOCs are FDJ, FVJ, or FBJ and the derived USOCs for these are not available in the switch, then XXXX is the series of requested USOC(s) containing both the requested USOC and the derived USOC in parentheses (). XXXX varies under either of the following conditions: -- If the requested feature (USOC) is not available in the switch, then XXXX is the requested USOC in the feature field of the Order form. -- If more than one requested USOC(s) is not available in the switch, XXXX is the string of concatenated requested USOCs separated by delimiters ',' (commas).
Features on account are not compatible with requested features You can't add an LEF on the account because there is a WTN freeze on the account.
Fetch TOI USOC failed ()  
Fetch UBL/EICT USOCs failed ()  
FID 'TN' required when FID 'MCFI' is entered on the FEATURE DETAIL field  
First character of ALI code must be alpha  
First character of NSTN may not be a space  
First digit of TOS must be 4 when PSP  
FIRSTUNIT required when CABNM or LASTUNIT is populated  
FOC must contain at least one order  
Form/Section required for Reject Reason.  
Full AN not provided and no corresponding preorder attempt Verify AN or make PreOrder TN reservation attempt
Full AN required on LSR form admin section when EUMI is Y  
G
Gift billing on this account  requires separate authorization. A service request for conversion (ACT = W, V, or Z) of an account participating in a Gift Billing Group relationship is rejected. Discontinue the Gift Billing Relationship before submitting a service request for conversion. If there is a pending Service Order that discontinues Gift Billing, you may successfully submit this request by checking the pending Service Order flag.
H
HA must be N when ACT is <activity type>  
HA must be N, C or D when ACT is C  
HA required when HTQTY is greater than zero  
HICABCONN is mandatory and must be filled.  
HID must be an alpha when HNTYP is 2, 3, 7, 16, or 17  
HID must be blank when HA is N  
HID must be numeric when HNTYP is 4, 6, 13, 14, or 15  
HID required when HA is <HA values>  
HIPOTSSPLIT is mandatory and must be filled.  
HLA must be N when HA is N  
HLA required when Hunt Detail Section is populated  
HNSTN required when STYC is SI and HTN is not populated  
HNTYP required when HA is populated  
HS required when doi is greater than zero  
HTN not allowed when STYC is not  SI  
HTN required when STYC is SI and HNSTN is not populated  
HTN value must be present in the HTSEQ field when HLA is N or E  
HTN value must not be present in the HTSEQ field when HLA is D  
HTQTY field must be greater than 0 on the LSR when the Line Activity (LNA) of V, D, or X is requested on an existing line that is part of a hunt sequence.  
HTSEQ field may not be populated when HA is E  
HTSEQ prohibited when HA is E.  
HTSEQ required when ACT is N, V, Z, C or T and HA is N or C  
HTSEQ required when ACT is N, V, Z, C or T and HA is N, C or V  
Hunt Detail Section must be populated when HA is N or C  
Hunting Functionality is supported only when HNTYP is <>  
Hunting Functionality is supported only when HTSEQ format is valid  
I
i.  MIL must be a 3-digit numeric.
ii.  MIL must be greater than 0.
iii. MIL must be alphanumeric.
MIL must always be a number greater than 0. In the Central Region, it must be one to three digits (1 to 999). In the Western Region it must be three digits (001 to 999).
If BILLNM is populated then STREET is required STREET field in the EU form's Bill section should be populated when BILLNM in the EU form is populated.
If <USOC identifier> USOC is supplied then following FID(s) <list of FID identifiers> should be floated. Please correct and resubmit The LSR has an incorrect combination of USOC and FID values. Replace the incorrect USOC or FID and try again to submit the LSR.
If LSR.ACT is T, LACT should equal N or Z  
If removing one of the following <the number of USOCs> USOCs: <a list of master USOCs> must also remove <N2W or NWT> If you remove master USOCs from a residential account, you must also remove the N2W or NWT USOC.
If the First Directory Listing’s RTY is LML and the LACT is O, the Second Directory Listing must be the corresponding RTY of LML with an LACT of I.  
IMA cannot identify the state. Check the NPA_NXX you entered and correct it if necessary.
If the NPA_NXX is correct, select the USOC from the feature list.
IMA doesn’t recognize the NPA-NXX you entered. Check the NPA-NXX and correct it if necessary. If the NPA-NXX is correct, select the USOC from the FEATURE list or try again later.
IMA is not able to find CFA data for <>  
IMA not able to retrieve the following CFAs: <the CABNM value> <the FIRST UNIT value> to <the LAST UNIT value> The CFA information you selected is unavailable. (The message appears for each row that IMA was not able to retrieve.)
IMA unable to retrieve all CFA data requested. Please request the remaining data from <the FIRST UNIT value> to <the LAST UNIT value> IMA couldn't retrieve all the CFA units in the range you specified. Enter a larger value for the FIRST UNIT and/or a smaller value for the LAST UNIT so as to define a smaller range.
IMP TEL NO cannot be populated when pager is populated.  
IMP TEL NO is mandatory when IMPCON is populated.  
IMPCON required when ACT is C  
IMPCON required when ACT is N, V, C, T or M  
IMPCONPAGER / IMPCONTELNO required (not both) when IMPCON is populated  
IMPCONTELNO required when IMPCON is populated IMPCONTELNO field in the LSR form is required when IMPCON field is populated.
IMPCONTELNO required when IMPCON is populated and ACT is V or Z for LNP  
In "From" date, invalid date value, 'mm', 'dd', and 'yyyy' must be digits  
In "From" date, invalid day of month - must be 01 to 30  
In "From" date, invalid month of year - must be 01 to 12  
In "To" date, invalid date value, 'mm', 'dd', and 'yyyy' must be digits  
In "To" date, invalid day of month - must be 01 to 30  
In "To" date, invalid month of year - must be 01 to 12  
INIT is mandatory and must be filled.  
INQ FASG FAILED: L400-050: THE REQUESTED FACILITY ADDRESS CANNOT BE FOUND. CHECK YOUR INPUT  
Installation type invalid You aren't authorized to order this type of installation. Order an installation that you are authorized to order. (Refer to your contract for authorized USOCs.)
Insufficient number of lines available for selected appointment (<# of lines>)  
Internal Comment:  <> contains too many characters <number of characters> (max = 255).  
Internet Access Problem – A problem occurred with System Permissions. RRRRR  RRRRR Check the policy file to ensure the following lines have been added: RRRRR  RRRRR permission java.util.PropertyPermission “javax.net.ss1.*”, ”read,write”; RRRRR  RRRRR permission java.util.PropertyPermission “user.home”, ”read”; See the IMA Connection Guide.
<USOC> invalid when FA is N. Use FVJ, FBJ, FDJ instead.  
Invalid ALI Code. Validate the ALI code on the request against the CMD.
Invalid ALT IMPCON TEL NO. Valid value: xxx-xxx-xxxx or xxx-xxx-xxxx-xxxx, or without dashes (x is any number 0-9).  
Invalid ATN format <> ATN entered in the LSR form is invalid. Re-enter the ATN in the correct format: NNNNNNNNNN. ‘N’ should be numeric.
Invalid BTN. Validate the BTN on the request against CMD.
Invalid CFA - CABNM required  
Invalid CFA format; Consecutive Unit will Exceed 5 Digits. Do not enter 99999 in the Unit Number for a four-wire unbundled loop.
Invalid CFN FID Detail format found. Valid CFN FID Detail format(s): /<CFN or CFNB or CFND> nnn nnn-nnnn Enter FID detail format in the format specified in the error message.
Invalid character in AFO: Only Y or blank is accepted AFO field in the LSR form must be Y or blank.
Invalid character in RCC: Only alphanumeric values are accepted RCC field in the LSR form can have only alphanumeric values when populated.
Invalid character in RVER: Only alphanumeric values are accepted RVER field in the LSR form can have only alphanumeric values when populated.
Invalid character in VER: Only alphanumeric is accepted <> VER entered in the LSR form is invalid. Re-enter VER only with alphanumeric values.
Invalid characters in EWORD: Valid values are A through Y excluding Q, a through y excluding q, 0 through 9  
Invalid CLLI  
Invalid CMS ID for Account Number. Validate the CMS ID on the request against CMD.
Invalid combination of MS, TOS, NC, and NCI  
Invalid Common Block for Account Number. Validate the common block ID (CB) on the request against CMD.
Invalid CVD One or more of the numbers in the date you entered is invalid—for example, 2003/13/00. 
Invalid data was entered in the CFA and/or ACNA fields. There are errors in one or more of the following fields: ACNA, LOCA, LOCZ, CABNM, FIRST UNIT, and LAST UNIT. Check those fields, correct them where necessary, and try again.
Invalid Date, format should be in the form MM/DD/CCYY where 'MM' is month between 1 & 12 'DD' is date between 1 & 31 and 'CCYY' is 4 digit years  
Invalid DES Stylization. All entries must be lower case or upper case except PhD (*ph*d)". Make sure that the DES field in the DL Form should be all in upper or all in lowercase except “PhD” which would be always mixed case.
Invalid DPA Code - no name match. Validate the DPA code on the request against CMD.
Invalid DSGCON EMAIL. Please enter a valid email address.  
Invalid DSGCON FAX NO. Valid value: xxx-xxx-xxxx or xxx-xxx-xxxx-xxxx, or without dashes (x is any number 0-9).  
Invalid DSGCON ZIP. Valid value: numbers.  
Invalid FID and/or FID Data entered --/<invalid value>-- Please correct and resubmit. For the product and activity you selected, the FID in the FEATURE DETAIL field is invalid. Make sure that you have selected the product and activity you want. If you have, remove the FID or enter a new FID in the FEATURE DETAIL field on the Features tab. Follow the guidelines in the Qwest’s USOC/FID Finder and LSOG for the form in question.
Invalid HID Code. Validate the HID on the request against CMD.
Invalid HTN format when HNTYP is 2, 3, 7, 16 or 17  
Invalid HTSEQ format when HNTYP is 2, 3, 7, 16 or 17  
Invalid IMPCON TEL NO. Valid value: xxx-xxx-xxxx or xxx-xxx-xxxx-xxxx, or without dashes (x is any number 0-9).  
Invalid LOC Code - no address match. Validate the LOC code on the request against CMD.
Invalid LPIC entered for <TN> for the wire center and Type of Service requested The information in the LPIC field is invalid for the wire center and type of service you requested. Re-enter the information in the LPIC field. Valid values are NONE, DFLT, or numeric codes other than 0000.
Invalid LSR ID: Should be a numeric value  
Invalid MIL Code - no address match. Validate the MIL code on the request against CMD.
Invalid MSS FID Detail format found.  Valid MSS FID Detail formats(s): /MSS *xxxxxx MSSGRP.xxxx, or /MSS *xxxxx MSSGRP.xxxx, or /MSS *xxxx MSSGRP.xxxx Enter the feature detail in the format specified in the error message.
Invalid NATN format <> NATN entered in the LSR form is invalid. Re-enter the NATN in the correct format: NNNNNNNNNN. ‘N’ should be numeric.
Invalid NC Code for unbundled product. If Appointment NC CODE has an entry, it must exist on the IMA_PRODUCT_ NCCODES table for this product. Use an NC code valid for the product (Unbundled Loop or Loop with Number Portability). See Tech Pub #77384 if further clarification is required. (http://qwest.centurylink.com/techpub)
Invalid NPA-NXX/State combination: <NPA-NXX/state> There are errors in the NPA-NXX and/or the State you entered. Check that information, correct it where necessary, and try again.
Invalid PIC entered for <TN> for the wire center and Type of Service requested You need to enter a valid value in the PIC field—NONE, DFLT, or four numbers other than 0000.
Invalid RCYC FID Detail format found <invalid format> Valid RCYC FID Detail format(s): /RCYC n Enter FID detail format in the format specified in the error message.
Invalid SH1 FID Detail format found. Valid SH1 FID Detail formats(s): /SH1 nnn nnn-nnnn, or /SH1 nnn nnn-nnnn nn, or /SH1 nnn nnn-nnnn nnn Enter FID detail format in the format specified in the error message.
Invalid TN for the End User  
Invalid TN format <> The format of the TN you added to the WTN list is invalid. Re-enter the TN in the correct format: AAA-AAA-AAA-aaaa with ‘A’ requiring Alpha/ Numeric and ‘a’ Alpha/ Numeric optional
Invalid TOS for Unbundled Appointment <> For unbundled appointments (TXTYP = “U”), the first character in the TOS field can't be 4 - PAL/Coin.
Invalid type of Number Portability requested The central office you specified does not support this type of number portability. Choose another type of Number Portability. If you chose INP, choose LNP. If you chose LNP, choose INP. If neither works, contact the IMA Help Desk.
Invalid user data  
Invalid USOC supplied for Business account <>  
Invalid USOC supplied for Residential account <>  
Invalid USOC used in FEATURE <feature identifier>  
Invalid USOCs - problems with Validity, Resellability, State or Contract: <list of invalid USOCs>  
Invalid WO FID Detail format found. Valid WO FID Detail format(s): /WO nnn nnn-nnnn Enter FID detail format in the format specified in the error message.
Invalid Value for SASD This error message is removed only from EU form.
Invalid XLI Code - no address match <> Validate the XLI code on the request against CMD
Invalid Value for SASD This error message is removed only from EU form.
IPG could not be determined. Please verify CKR <NPA>-<NXX>-<XXXX>  
<XXX> is not a valid FID. Invalid FID entered in Feature Detail. Enter a FID that's valid for your company and contract area.
IWBAN: Invalid characters entered: Valid are [letters, numbers, period, hyphen] IWBAN field in the EU form can have only alphanumeric, period or hyphen values when populated.
IWCON must be alpha IWCON field in the EU form can have only alpha values when populated.
(IW) TELNO invalid format (IW) TELNO entered in the EU form is invalid. Re-enter the (IW) TELNO in the correct format: NNNNNNNNNN. ‘N’ should be numeric.
IWJQ required when IWJK is populated  
J
JACKS not allowed when TXTYP is C  
JS_ERR_112-1v:ZIPCODE translates into more than (1) SAGA  
JS_ERR_112v:ZIPCODE could not be translated into a SAGA  
L
LACT cannot be D when RTY is LML  
LACT cannot be N when LSR.ACT is V and RTY is LML  
LACT cannot be N when RTY is LML unless LSR.ACT is N or T  
LACT I or O has no corresponding DL form  
LACT is mandatory and must be filled.  
LACT must be I, O or Z when LSR.ACT is C or T and RTY is LML  
LACT must be N when ACT is V and MI is C or D. See the FBDL User's Guide, chapter 3
LACT must be N when LSR.ACT is N  
LACT must be N, D, I or O when LSR.ACT is C  
LACT required  
LALOC required when LASN is populated  
LANO is required when LAPR or LASF is populated  
LAPR prohibited when ADI is "O"  
LASD prohibited when ADI is "O"  
LASD prohibited when LASN is not populated  
LASF prohibited when ADI is "O"  
LASF prohibited when LANO is not populated  
LASN is required when LASD, LATH, LASS, or LANO is populated  
LASN is required when LASD, LATH, or LASS is populated  
LASN prohibited when ADI is "O"  
LASS prohibited when LASN is not populated  
LASTUNIT required when CABNM or FIRSTUNIT is populated  
LATH prohibited when ADI is "O"  
LATH prohibited when LASN is not populated  
LCC FID is required when feature is <feature identifier>  
LCON required  
LCON required when ACT is <activity type(s)>  
LD1 must be populated when LV1 is populated  
LD2 must be populated when LV2 is populated  
LD3 must be populated when LV3 is populated  
LEAN invalid format LEAN entered in the NP form is invalid. Re-enter the LEAN in the correct format:
NNN-NNN-NNNN. ‘N’ should be numeric.
LEFV not available in this state You are trying to add an LEF for an account in one of the states where LEF is not offered.
Line does not qualify for DSL.  Check Loop Qual Tool If possible, remove the DSL feature and resubmit the request. Note: For Shared Loop service, you cannot remove the DSL feature, so you cannot resubmit the request.
Line has a bad length. Length must be at least 4.  
Line is mandatory and must be filled.  
Lines associated with LSR (<##>) exceed lines available for selected appointment (<# of lines>)  
LINESHAREDTN required when ACT is C  
Listing already exists for LTN<###-###-####>.      
Listing does not exist for AN<###-###-####>.  
Listing does not exist for LTN<###-###-####>.  
LNA is not applicable when ACT is <>  
LNA must be <>  
LNA must be <> when ACT is <> Verify that LNA has one of the indicated values for the indicated values of ACT.  
LNA must be C when ACT is C and primary location is impacted  
LNA must be C when ACT is C and secondary location is impacted  
LNA must be D or V when CHC is B  
LNA must be N when ACT is T and secondary location is part of outside move  
LNA must equal ACT  
LNA required when ACT is <>  
LNLN invalid - < LNLN > must be followed by an alpha character  
LNLN is mandatory and must be filled.  
LNLN may not start with a %, . or /  
LNLN must have more than 1 character for residential accounts When LNLN field in the DL form is populated for Residential accounts, make sure that the LNLN should have more than 1 alpha character (Aa-Zz).
LNPL can only be populated when TOA is B, F, C, L, S, PO, RE, SD, TR, TW or SC

When the LNPL field in the DL form is populated, make sure that the TOA is one of the following values:
B- Business,
F-Federal Government,
C-County Government,
L-Local or City Government,
S- State Government,
PO-Port,
RE-Regional,
SD-Special District
TR-Tribal,
TW-Township

SC- School
LOC must be a 4-digit numeric.LOC must be greater than 0. Make sure that the LOC code is a four-digit number greater than 0.
LOCA Address Validation is not an EXACTMATCH  
LOCA is mandatory and must be filled.  
LOCABCONN is mandatory and must be filled.  
Local Service Office has a bad length. Length must be 6.  
Local Service Office is mandatory and must be filled. You need to fill in the LSO (Local Service Office) field.
Location A has a bad length. Length must be at least 8.  
Location A is mandatory and must be filled.  
LOCATION ACCESS SECTION required (2 sections)  
LOCATION ACCESS SECTIONs(<the number of location access sections>) must match LOCQTY(<the number of locations>)  
Location Z has a bad length. Length must be at least 8.  
LOCNUM in Secondary Location must have a matching LOCNUM in Secondary Location Service Details. REQTYPE = KB and the Secondary Location Section of the RPL contains a LOCNUM and does not contain a corresponding LOCNUM entry in the Secondary Location Details Section. Ensure the Secondary Location Section of the RPL contains a LOCNUM and contains a corresponding LOCNUM entry in the Secondary Location Details Section.
LOCNUM must be 1 when ACT is N  
LOCNUM must be numeric LOCNUM populated in NP FORM must be numeric.
LOCNUMs must be unique across all address location sections. Make sure that each address location has a unique LOCNUM.
LOCQTY must be 2  
LOCQTY required when ACT is <activity type>  
LOCZ Address Validation is not an EXACTMATCH  
LOCZ is mandatory and must be filled.  
Loop does not qualify for DSL speed requested  
Loop does not qualify for Qwest DSL Service: Pair gain. The telephone number entered for the Qwest DSL service does not qualify at this time. If you would like to have the telephone number periodically re-qualified, ...
Loop Splitting is only valid on an UBL account with an NC code of LX-N or LXR-  
LOPOTSSPLIT is mandatory and must be filled.  
Low CABLE CONNECTION/ POTS SPLITTER <insert meet point> and/or Hi CABLE CONNECTION/POTS SPLITTER <insert meet point> do not exist (LO meet point or HI meet point do not exist) Verify that Hi and/or Lo cable connection/POTS splitter are valid and try again.
LPIC required when ACT is <activity type(s)>  
LPIC required when ACT is C and LNA is not C nor P  
LQDB: Query failed(LQI could not get the primary npa/nxx for the loop.).  
LQDB: Query failed. Unable to complete transaction.  
LSCP is not allowed when ACT is B  
LSCP should be A or B when populated LSCP field in the LSR form should be either A or B when populated.
LSO is mandatory and must be filled.  
LSO not valid Enter a primary or secondary LSO.
LSO required when ACT is W, V or C  
LSO required when APTCON is not populated and LNA is N  
LSO required when SCATEG is P or I  
LSPAUTHDATE required when LSPAUTH is populated LSPAUTHDATE in the LSR form is required when LSPAUTH in the LSR form is populated.
LSR already exists with the same CCNA|CC/PON.  VER and SUP must be populated. Someone from your company has already submitted an LSR with the same PON. Assign a different PON. Or if you're submitting a supplemental LSR, assign a new VER.
LSR being processed. No saves or submissions allowed during processing activity. You've tried to save or submit an LSR with the same PON as one that's already being processed. Check the PON and correct it if necessary. Or submit a supplemental LSR.
LSR cannot be accepted when disconnect order D <OrderNumber> will complete on <date>  
LSR contains non-override errors. Please correct and re-submit  
LSR requested does not belong to <CCNA Value>  
LSR requesting change to DSL, but no change to DSL USOC or MEGACENTNM Change the DSL speed, contract interval length, or ISP. Then try again to submit the request.
LSR requests work on disconnected account. You are trying to submit an LSR for an account that has been disconnected. Check the AN and correct it if necessary. If the AN you entered is correct, submit a new LSR for a new account.
LSR Search Criteria requires either a CORP ID/PON or an LSR ID.  
LSR successfully saved to IMA with reject override. LSR requires manual handling.  
LSR Requested does not belong to <CCNA Value> The LSR you requested does not belong to one of your owner CLECs.
LSR/BRC already exists with same CCNA/PON. For LSRs, if Supplemental is intended, VER and SUP must be populated. For BRCs, Supplementals are not allowed. Someone from your company has already submitted an LSR or BRC with the same PON. Assign a different PON. Or if you're submitting a supplemental LSR, assign a new VER.
LSR NO not found  
LST required when ACT is V or C  
LST required when TXTYP is C  
LSTR:Unable to process request, no Letter of Authorization. You need to obtain a letter of authorization for this request.
LTC required when LNA is T and ACT is T,V or Z  
LTEXT required when DOI greater than zero and LALOC not populated  
LTN has a bad length. Length must be 12.  
LTN is mandatory and must be filled.  
LTN must match LSR.AN when RTY = LML and LACT is I or Z  
LTN prohibited when NSTN is populated  
LTN required when RTY is LAL and NSTN is not populated  
LTXTY required when DOI is greater than zero except when listing is an address indent  
LTXTY required when LTEXT is populated  
LTXTY required when LTEXT is populated unless LACT  equal to D or Z  
LTY must not be 3 when RTY is LAC, LAM, LAU, LCM, LCR, LEM, LUL, LXL, or when first char of RTY is F  
LTY must not be 3 when RTY is LAC, LCR, LAS, LAU, LXL or when first char of RTY is F  
LV1 must be populated when LD1 is populated  
LV2 must be populated when LD2 is populated  
LV3 must be populated when LD3 is populated  
M
MANUALIND - REMARKS must be populated when MANUALIND is Y This error message is removed only from EU and NP forms.
MANUALIND - REMARKS1 must be populated when MANUALIND is Y REMARKS1 in the LSR form is required if MANUALIND in the LSR form is 'Y'. This error message is removed only from EU and NP forms.
Message[<message number>]=<> Fatal :: Gateway Error IMA can't currently provide the information you requested. Try again later.
Message[<message number>]=CLR099I FIND COMPLETED THIS IS THE LAST DISTRIBUTION PAGE No DLR is available for the circuit ID you specified.
Message[<message number>]=Communications failure (dac / rpc)  
Message[<message number>]=ERROR: <>  
Message[<message number>]=ExcSupportCsrLe gacyFatalError : File=[SupFnsInterface.cpp], Line#=[748] Received Error From FnsGateway (6.4.1.3) on message ResDupAccountList: E106 Account not found while resolving account on partial circ...  
Message[<message number>]=FC error code: 20062 Valid PREMIS address - Address not in LFACS The requested address is in PREMIS - The request address is NOT in LFACS Issue service order with this address - Use correct remarks <ELLIPSE>  
Message[<message number>]=INPUT ERROR(S):  
Message[<message number>]=Invalid NPA NNX. The NPA NNX of the input TN must map to a wire center in PREMIS.  
Message[<message number>]=Invalid unit range (firstUnit to lastUnit) expect (firstUnit <= lastUnit), received (101 to 23)  
Message[<message number>]=Invalid unit range va<ELLIPSE>  
Message[<message number>]=LSO not valid  
Message[<message number>]=NO AVAILABLE NUMBERS SATISFY ALL THE VALID INPUT PARAMETERS.  
Message[<message number>]=No exact street name/descriptive name matched in PREMIS. No partial match found.  
Message[<message number>]=Screen (RDLOC) : Field (location->code->clliCode) : LOC504E FIND FAILED LOCATION CODE NOT FOUND  
Message[<message number>]=Screen (RDLOC) : Field (location->code->clliCode) : Owner could not be established.  
Message[<message number>]=TCB302I FIND DID NOT PROCESS LOGICAL ERROR RANGE ERROR - F1 GTR THAN F2  
Message[<message number>]=THE QUANTITY OF NUMBERS SELECTED <quantity selected> DOES NOT MATCH THE QUANTITY REQUESTED <quantity requested> BECAUSE THERE WERE INSUFFICIENT AVAILABLE NUMBERS TO MEET THE REQUEST.  
Message[<message number>]=TN not found.  
Message[<message number>]=Verify Descriptive Address entry.  
Message[<message number>]=WAS985E FIND FAILED CKT-ID NOT FOUND IN C1/INV  
MI field indicates Full Conversion, but only a portion of the lines on the account have been entered Select A or B in the MI field or enter all lines on the account.
MI field indicates Partial Conversion, but all lines on the account have been entered Select C or D in the MI field or enter only a portion of the lines on the account.
MI must be C or D when ACT is W Select C or D in the MI field, or use a value for the ACT field other than W.
MI required when ACT is <V or Z> Select the appropriate value in the MI field.
Must have the current line level USOC with FA of ‘V’ or ‘T’. Specify all line level USOCs.
Must have the current line level USOC with FA of V or T when ACT is V or Z, and LNA is V  
N
NAME required  
NAME required when ACT is <activity type(s)>  
NAME required when ACT is V and EUMI is Y  
NAN invalid format  
NC invalid; Valid Value is LXR- (FR0) Only valid combinations are:

Loop Qualification Query. If MS = B and NC/NCI = <Blank> and TOS = <Blank>.

Resale Qwest DSL Query. If MS=A and second character of TOS=M and NC/NCI=<Blank>.

Unbundled ADSL. If MS=B and TOS=<Blank>.

Any of the following NC/NCI codes: NC=LXR- and NCI= 02QB0A NC=LXR- and NCI= 02QBA NC=LXR- and NCI= 02QB0C NC=LXR- and NCI= 02QBC Validate NC.
NC is not valid for product  
NC must be 4 characters  
NC must be LX-- when CHC is B  
NC must be LX-N when CHC is B  
NC prohibited when MS is A  
NC prohibited when TXTYP is D  
NC required when ACT is <activity type(s)>  
NC required when NCI is populated  
NC required when TXTYP is U. You need to fill in the NC code because you selected U - Unbundled Products as the TXTYP.
NC/NCI Combination is not valid  
NC/NCI invalid  
NCI invalid; Valid values are:.... etc. Only valid combinations are:

Loop Qualification Query. If MS = B and NC/NCI = <Blank> and TOS = <Blank>.

Resale Qwest DSL Query. If MS=A and second character of TOS=M and NC/NCI=<Blank>.

Unbundled ADSL. If MS=B and TOS=<Blank>,

Any of the following NC/NCI codes: NC=LXR- and NCI= 02QB0ANC=LXR- and NCI= 02QBANC=LXR- and NCI= 02QB0CNC=LXR- and NCI= 02QBC Validate NCI.
NC/NCI/SECNCI Combination is not valid You aren't authorized to sell this product in this state. Contact the Help Desk to validate the UBL USOCs against the NC/NCI/SECNCI code. If USOCs are missing, contact your Account Manager to verify contract information.
NC/NCI/SECNCI on LSR must match existing NC/NCI/ SECNCI on CSR for (ECCKT) on ACT = T or M. NC Codes Have Not Changed Edit Verify the NC/NCI/SECNCI on LSR matches the CSR information.
NC/NCI/SECNCI on LSR must match the NC/NCI/SECNCI on CSR for ACT=T For the UBL ACT=T if the NC/NCI/SECNCI on the LSR does not match the NC/NCI/SECNCI on the CSR. Verify the NC/NCI/SECNCI on LSR matches the CSR information.
NCI must be 5-12 characters  
NCI prohibited when MS is A  
NCI required when ACT is C  
NCI required when ACT is N, V, C, T or M  
NCI required when NC is populated  
NCON not allowed for this product and activity combination  
Nearby telephone numbers (NTNUM),easy numbers (ECATEG),easy word numbers (EWORD), and consecutive blocks (CBLOCK)are mutually exclusive. Cannot request more than one of these types of numbers You can request only one type of custom number. That is, you can request NTNUM or ECATEG or EWORD or CBLOCK.
New listing AN <Account Number> pending request already exists.  
No active account found  
No active account found for (ECCKT)  CSR is in FINAL.
No active listing record found. The edit will apply to all FBDL requests where ACT = C, T, W, or D. The edit will use the PreOrder LTN query (TXACT = A).

If one or more records are returned, the edit is passed.

If no records are returned (either zero returned or all returned listings have RTY = R), the BPL will check the IMA database to verify if there was an order for the LTN with ACT of N.

If the previous request exists, the edit is passed.

If it does not exist, the edit fails and the BPL will return the error message “No active listing record found.” Verify LTN
No appointment available.  
No Appointment found  
No Available Appointment  
No CSR found for <TN>  
No CSR found with the matching Customer Carrier Name Abbreviation (CCNA) and Telephone Number (TN) provided on the LSR  
No CSR Match Found. Please validate state and try again You need to select a state in the STATE field.
No CSR record found for (ECCKT) this request Conversion is not possible.
No CSR record found for this request. The address on the CSR does not match the address or name on this request. Perform Pre-Order Review CSR to identify other addresses or correct address on LSR to match address and name on current CSR.
NO DATA RETURNED  
No e-mail address has been entered.  
No exact match was found for the address provided.  
No Files Found Click Refresh. If the message reappears, you need to retrieve the CSR again and create an electronic file that you can then download.
No listings have been retained from a Listing Reconciliation Query.    
No matching address found. Unbundled ADSL query with TNADDRCKTIND=A does not include an address that validates as an exact match or no match. Verify address. Perform PreOrder address validation to get an exact match.
No orders found for LSR, or order specified is not found on LSR.  
NOR must be numeric NOR field in the LSR form must be of numeric value.
No spare loops were found at address. No unassigned circuit IDs are returned from Loop Qualification Database. No available circuits for that address.
No status was selected. Details button selected in Status Updates screen before status (row) has been selected. Select a status (row) and then reselect Details button.
No telephone numbers available for this query. If a PreOrder TN Availability query does not return any TNs, an error message will be sent and displayed. Request a different telephone number.
No Telephone Numbers have been reserved  
No working TNs found at address  
Non-Fatal Error Description [1]: must contain at least one non-whitespace character (i.e. spaces, carriage return, tabs).  
<LINE SHARED TN> not on end-user’s account The TN in the Line Shared TN field isn't on your customer's CSR. Check the TN and reenter it here if it was incorrect.
<TN> not on end-user’s account. The TN you entered is not a convertible number. Check the TN and reenter it here if it was incorrect.
Not on end-user's account.  
NOTYP must be L when HNTYP is 4, 6, 13, 14, or 15  
NOTYP must be populated when HLA is populated  
NOTYP must be T when HNTYP is 2, 3, 7, 16, or 17  
NPA has a bad length. Length must be at least 3.  
NPA is mandatory and must be filled.  
NPA required when NXX is populated  
NPA-NXX-LINE must be provided.  
NPDI must be blank or not populated (EDI) for Wireline Carriers  
NPDI Must Be C  
NPDI must be populated for Wireless Carriers  
NPDI V not allowed on accounts that do not have VOIP content.  
NPT - Invalid Number Portability Type for <NPA/NXX> The Number Portability Type (NPT) you selected isn't available for the NPA-NXX you entered. Check both values, correct as necessary, and try again.
NPT must be blank when LNA is D  
NPT must be D when LNA is V  
NRI must be Y or blank NRI field in the LSR form must be Y or blank.
NSTN cannot contain Z, z, Q or q  
NSTN prohibited when DIRNAME is not populated  
Number of address location sections must equal the number entered in RSQTY. RSQTY does not equal the number of populated location sections. Enter the number of populated location sections in the RSQTY field.
Number of lines requested <# of lines> is less than LSR lines already submitted for appointment <# of LSR lines submitted>.  
Number of Secondary Location Service Details must equal the number of Secondary Location sections. The number of populated Secondary Locations does not equal the number of populated Secondary Location Service Details. Ensure the number of populated Secondary Locations equals the number of populated Secondary Location Service Details.
Number porting indicated for this TN, please re-query using address. On ADSL Loop qualification Preorder query, the WTN is ported out so use address for Loop Qualification Preorder query.
Number of TERS in  HTN exceeds maximum limit of 2999  
Number of TN in  HTN exceeds maximum limit of 299  
Number of TNs Requested (QR) must be between 1 and 3 for custom telephone numbers. You can't request more than three custom numbers.
Number of TNs Requested (QR) must be between 1 and 3 when EASNUM is Y  
Number of TNs Requested (QR) must be between 1 and 5 when CBLOCK is Y  
Number of TNs Requested (QR) must be between 1 and 9. You can't request more than nine nearby numbers.
NXX has a bad length. Length must be at least 3.  
O
# Of Lines is mandatory and must be filled.  
Old Username: <user name> not found for Corporate ID: <corporate ID>.  
OMTN prohibited when RTY is LML  
OMTN required when RTY is LCR, FCR and LTEXT starts with 'See'  
OMTN required when RTY is LXL, LEM, LUL, LCR, XL, CR, FXL, FCR, FEM, FUL, EM, or UL  
One or more lines on this account have a freeze. Please have the end user contact current local service provider to have Local Service Freeze removed You are trying to have a Local Service Freeze (LEF) removed on an account that your company doesn't own. Contact the customer to have him or her remove the LEF.
Only 1 LOCATION ACCESS SECTION allowed  
Only alpha TER allowed in first three characters of HTN when HNTYP is 4, 6, 13, 14 or 15  
Only alpha TER, numbers and dash allowed in HTN when HNTYP is 4, 6, 13, 14 or 15  
Only alphanumeric characters, dash and comma allowed in HTSEQ when HNTYP is 4, 6, 13, 14 or 15  
Only numbers and dash allowed in HTN when HNTYP is 2, 3, 7, 16 or 17  
Only numbers, dash and comma allowed in HTSEQ when HNTYP is 2, 3, 7, 16 or 17  
Only one RTY value of LML allowed on the DL Forms when LACT is N, D, or Z.  
Only one RTY value of LML allowed on the Order form when LACT is N, D, or Z  
Only partial list of Telephone Numbers available
@ or Comma must be first character in SASN when AHN is populated If the AHN field is filled in, the first character of the SASN field must be an at sign (@) or comma (,). Type an at sign (@) or comma as the first character in the SASN field, and try again to submit the form.
Order number: <####> data can only be retrieved on its due date <date>  
ORDW maximum length =9, format=Xnnnnnnnn or XnnnnXnnn. X is any uppercase letter; n is any number. Enter data within the stated parameters.
Original LSR is currently being processed. Supplementals prohibited. Resubmit Later. A supplemental service request is submitted for an original request that is in the queue. Resubmit later.
OSS Gateway: 1007:WireCenter <NPA-NXX> not valid  
OSS GATEWAY: A communication problem has occurred. Could not obtain Loop Level Data for <TN>. IMA is unable to obtain Loop Level Data information due to a technical problem. Try again later.
OSS GATEWAY: A communication problem has occurred.  Could not obtain loop makeup information. IMA cannot perform a loop qualification currently. Either try the request later, or continue with the request without having performed the loop qualification.
OSS GATEWAY: A communication problem has occurred. Could not obtain TPRDI information for <TN>. IMA is unable to obtain TPRDI information due to a technical problem. Try again later.
OSS Gateway: Centrex Account. Not authorized to view entire account data.  A Partial CSR may be requested.  
OSS Gateway: Centrex Account. Not authorized to view partial CSR without Name and Address for Validation. Partial CSR may be requested with name and Address.  
OSS Gateway: Circuit ID not eligible for this Co-Provider  
OSS Gateway: Circuit ID not found in the database  
OSS Gateway: Connection failed (CONNECT)  
OSS Gateway: Contact NSAC.  Not enough TNs to satisfy request.  Partial list shown.  
OSS Gateway: Contact NSAC. Not enough TNs to satisfy request. Partial list shown.. Message[0]  =THE QUANTITY OF NUMBERS SELECTED 1 DOES NOT MATCH THE QUANTITY REQUESTED 2 BECAUSE THERE WERE  INSUFFICIENT AVAILABLE NUMBERS TO MEET THE REQUEST. Only partial list of Telephone Numbers available  
OSS Gateway: Error caught by data source  
OSS Gateway: Error caught by data source  Message[0] Screen (WA) : Field (WorkAuthorization->cirLay outOrderNum) : ERROR- Circuit Id not eligible for this Co-Provider    The host system has returned an error    This DA_EQPF1 request has failed  Message[...    
OSS Gateway: Host error has occurred  
OSS Gateway: Invalid attribute length(termAloc) expect (8 or 11)  
OSS Gateway: No CSR Match Found. Please validate state and try again  
OSS Gateway: No data returned Bus empty  
OSS Gateway: No DLR data found for the Circuit ID requested  
OSS Gateway: Routing Table Update Required. Call OSS/UHD.  
OSS Gateway: The CoProvider/ContractArea combination is invalid.  
OSS Gateway: Timeout  
OSS Gateway: Unable to execute LSS Inquiry  
OSS Gateway: Unable to execute OEST Inquiry  
OSS Gateway: VERIFY DESCRIPTIVE  
OSS Gateway: Verify input.  No available numbers satisfy all the valid input parameters.  
OSS Gateway: Verify input.  No available numbers satisfy all the valid input parameters. Message[0]=NO AVAILABLE NUMBERS SATISFY ALL THE VALID INPUT PARAMETERS. No Telephone Numbers available for this query  
OSS Gateway: VERIFY STREET NAME  
OSS Gateway: VERIFY TN  
OSS Gateway: VERIFY WIRE CENTER  
OSS Gateway: Verify ZIP. If correct, Routing Table Update Required, call OSS/UHD.  
OSS unable to obtain TPRDI information for <TN>. Determine that you are entering the correct telephone number and perform the operation again.
OSSunavailable to retrieve USOC information, please try again later or select from Feature list that onlycontains most common USOCs IMA can’t retrieve the USOC. Select the USOC from the FEATURE list or try again later.
Other work Required USOCs:  
OTN cannot be equal to TNS. OTN cannot be equal to TNS for the product you specified. Verify that OTN is not equal to TNS
OTN cannot be TNS  
OTN required when ACT is Change and TCOPT is T  
OTN required when LNA is X  
OVERRIDE allowed in APTCON only when CHC is Y    
Override not available for <corporate ID> at this time  
Override Unsuccessful. LSR cannot be saved to IMA  
Ownership Error - CCNA does not match RSID or ZCID on the CSR and ACT is C (Account may be newly converted)  
Ownership Failure: Co- Provider does not own telephone number. The telephone number you entered is not in the list of numbers that your company owns. Make sure that the telephone number you entered is correct.
P
P should be A, B or C when populated P field in the LSR form should be A, B or C when populated.
PAGER cannot be populated when IMP TEL NO is populated.  
Partial CSR not available on Non-Dept Billed Western AN.  
Partial ECCKT cannot be populated when qr > 0  
Password must consist of 6 to 8 characters.  
Password must contain at least one number or special character.  
PBT should be A, B or C when populated PBT field in the LSR form should be A, B or C when populated.
PIC and/or LPIC required when LNA is P  
PIC is not allowed when PTKCON is I and TOS second char is J  
PIC required when ACT is <N, V, or Z>  
PIC required when LNA is N or V and PTKCON is T or O  
PL Communication Error  
Placeholder TNs not valid for ACT=N  
PLBO should be A or B when populated PLBO field entry in the EU form should be either A or B when populated.
Please choose a Username that does not contain any spaces.  
Please contact your Tier 1 Support to report this problem ASAP.  
Please enter a value for Billing Account Print Cycle.  
Please enter a value for Billing Name.  
Please enter a value for City.  
Please enter a value for Description.  
Please enter a value for New Agent ID  
Please enter a value for New Username.  
Please enter a value for Old Username.  
Please enter a value for Password and retype for confirmation.  
Please enter a value for Street Address.  
Please enter a value for Username.  
Please enter a value for Zip/Postal Code.  
Please enter values for the following:  EITHER Fax or E-Mail Address.  
Please enter values for the following:  Name, Telephone Number, Street Address, EITHER Fax or E-Mail Address, City, Zip/Postal Code.  
Please select an Access Level.  
Please select at least one row before clicking the “Next” button You need to select at least one row of CFA units before you click Next.
Please select one CFA Unit before clicking the Select CFA button You need to select a CFA from the list before you click Select CFA.
PON is mandatory and must be filled.  
PON must not be more than 13 characters for Bulk Disconnects  
Ported number XXX-XXX-XXXX is not active. The ported number populated in NP form is not active.
PROJINDR is required when PROJECT is populated PROJINDR field in the LSR form is required when PROJECT in the LSR form is populated.
PROJINDR should be A or B when populated PROJINDR field in the LSR form should be either A or B when populated.
PORTED NBR is mandatory and must be filled.   
PORTEDNBR <number> is a duplicate or contains a duplicate of an existing TN or range. For a Number Portability order, IMA BPL will check the LSR to ensure no duplicate telephone numbers exist. This edit will apply to all products, ACT, and LNA events for the NP form. The edit will check the Ported NBR field of each Service Detail section to ensure no duplicate TNs exist on the LSR. Correct the NP form so that it does not use the same number twice.
PORTEDNBR required when ACT is V or Z  
POTS SPLITTER <POTS splitter number> not found or CABLE CONNECTION <cable connection number> not found IMA couldn't find the POTS splitter or cable connection you specified. Check the POTS splitter or cable connection you entered and correct it as necessary.
POTSSPLIT is mandatory and must be filled.  
POTSSPLIT must start with 'ZCID' or 'VDA'  
POTSSPLIT not allowed when CABCONN is populated  
POTSSPLIT not allowed when CABCONNQTY is not equal to 0  
POTSSPLIT not allowed when CABCONNTYP is populated  
POTSSPLIT not allowed when POTSSPLITLOC is R  
POTSSPLIT required when POTSSPLITLOC is O  
POTSSPLITLOC must be I or O when product is SHARED LOOP, Central-Office LINE SPLITTING or LOOP SPLITTING  
POTSSPLITTERs must be in consistent format  
Preferred NXX cannot be used alone without Preferred NPA. You need to enter a preferred NPA because you have entered a preferred NXX.
Pre-Order TN Reservation required. You need to reserve one or more TNs because your request has placeholder values in the AN and/or TN fields.
<ProductFormName> required when ACT = C and no hunting form provided.  
Provider not authorized to change listing.  
PTKCON required when LNA is N or V    
PTLI required when TNS is populated  
Q
QR must be between 1 and <>  
QR must be greater than or equal to 1 and less than or equal to 30 when TXACT is C or D and SERVIND is T  
QR must be numeric  
QR required  
Qualification is not possible at this time. Please Try again later. The telephone number entered for the Qwest Broadband service does not qualify at this time. If you would like to have the telephone number periodically re-qualified, please start over and request Re-qualification.  
 Qualification is not possible at this time. Please Try again later. The telephone number entered for the Unbundled ADSL service does not qualify at this time. If you would like to have the telephone number periodically re-qualified, please start over and request Re-qualification.
Query failed. Unable to complete transaction. Please try later (FA) A query cannot be completed due to a system or network failure. Try the transaction later.
Qwest DSL Loop Qualification information must be available for TN <TN>  
Qwest DSL USOC not found on feature with FA of T or C for <TN>  
Qwest DSL USOCs are required if MEGACENTNM is populated. You need to enter at least one Qwest DSL USOC because the MEGACENTNM field is filled in.
Qwest DSL/MEGACENTNM not available for NPA/NXX  
R
R2D2 is not a valid FID  
Recap button only available for REQTYP=<reqtype(s)> and Activity=V or Z or T. For the products you're requesting, you can use the Recap function only if you've selected an Activity type of T, V, or Z.
Recap not available for Partial CSRs. The CLEC requests Recap on a partial CSR. Request the partial CSR and Recap it manually.
Related facility request 'rpon' is not found. Trunk Request has been submitted and the Related Facility Order is not found. Ensure that related facility request was successfully submitted.
REMARKS required when MI is B or D Complete the REMARKS field.
REMARKS1 required when MI is B or D REMARKS1 in the LSR form is required, if MI is either B or D.
REMARKS1 is required if REMARKS2 is populated. REMARKS1 in LSR form is required when REMARKS2 in LSR form is populated.
Representative Name is a required field.  
Representative Telephone Number is a required field.  
Representative Telephone Number: <TN> is not a valid telephone number.  
Request is not for new service. No current account exists. A request for an activity on a LSR has been submitted for an activity that is not for a new account. Perform New Order LSR. User cannot request an activity on an LSR unless the activity is for a new account. Must have a “live” CSR for any activity other than New.
Request is PIC/LPIC change -- selection already on the account. The PIC/LPIC is already on the account, and you are submitting a PIC/ LPIC change request. Change the request type or change PIC or LPIC to something other than what is already on the CSR  
Requested activity invalid on account not owned by you You cannot perform this function because your company doesn't own the account.
Requested appointment must occur within a one year timeframe  
Required input field is invalid  
‹USOC› requires MEGACENTNM start with USWNET ‹USOC› is "EHX" plus two alphabetic characters
Resale not allowed on <TN>. Line is shared. IMA will reject POTS requests to the Co- Provider when line sharing USOCs exist on the end user account for the specified TN and the request type (new product type) is not one of the following:

-- Shared Loop

-- Unbundled Loop

-- Unbundled Loop with Number Portability

-- Unbundled Feeder Loop

-- Unbundled Distribution Loop

-- Unbundled Distribution Loop with Number Portability
RESALE TLI required when TERS is populated  
Return to PreOrder and select a CSR.  
RLSO must contain 6 numbers. BPL could not validate that the number in the RPL RLSO field is correct because the entry was not 6 digits. Ensure the value in RLSO is 6 digits.
RLSO must match the local service office. The RLSO is not the LSO returned from Address validation. Ensure RLSO matches LSO.
ROUTE and SANO cannot be used together This error message is removed only from EU form.
ROUTE cannot be populated when SANO is populated This error message is removed only from EU form.
ROUTE must be entered when BOX is populated You need to fill in the ROUTE field because you filled in the BOX field. This error message is removed only from EU form.
RPON required for this product when ACT is N, V, Z, W, D or T  
RPON required when PG half of PG_OF is greater than 01  
RSTTYP prohibited when ACT is <C or L>  
RSTTYP required when ACT is B  
RTR is mandatory and must be filled.  
RTY cannot equal LML when ALI is present.  
RTY must be LCR or FCR when LTXTY is CR  
RTY must be LML  
RTY must be LUL or FUL when LTXTY is URL  
S
SAN required when first character of TOS is 3 and ACT is N  
SAN required when first character of TOS is 3 and ACT is W, V or C  
SAN required when TOS 1st character is 3  
SAN required when TOS first char is 3  
SANO / Last Name must match data on CSR Make the SANO and last name on the LSR the same as on the CSR. Then try again to submit the LSR.
SANO cannot be populated for a descriptive or unnumbered address. Please resubmit as manual. The LSR has a SANO, but the address on the CSR is unnumbered or descriptive. Submit the LSR for manual processing.
SANO cannot be populated if AHN is populated  
SANO is required when SAPR or SASF is populated This error message is removed only from EU form.
SANO required for numbered addresses  
SANO required when ACT is T and LOCNUM is 1 and CUSTCODE not provided in AN and AHN is not populated  
SANO required when ACT is V and LOCNUM is 1 and EUMI is Y and AHN is not populated  
SANO required when AHN not populated  
SANO required when CUSTCODE not provided in AN and AHN not populated when ACT is V,Z,W,D,C,L,Y, or B  
SANO required when TNADDRCKTIND is A and AHN is blank  
SAS Communication Error  
SASF cannot be populated if SANO is not populated  
SASN is mandatory and must be filled.  
SASN is required when SASD, SATH, or SASS is populated This is error message is removed only from EU form.
SASN required  
SASN required when ACT is <activity type>  
SASN required when ACT is V and LOCNUM is 1 and EUMI is Y  
SASN required when BILLNM is populated and ACT is V  
SASN required when TNADDRCKTIND is A or B  
SAST required. You need to fill in the State field
SCA field only valid with NC codes LX-N, LXR-, AD-- and ADU-. For the product you're ordering, you can fill in this field only if the NC is LX-N, LXR-, AD--, or ADU-.
SCA cannot be 1 or 2 without Line Conditioning Amendment.  
SCA cannot be 1, 2 or 3 without xDSL Services Amendment.  
SCA cannot be Y when Line Conditioning Amendment is present  

SCA of 1, 2 and 3 prohibited when NC is <NC>

When products are UL or LSNP, and NC field values are other than LX-N, LXR- or ADU-, SCA must not be 1, 2, or 3.
SCA of 1, 2 or 3 is not allowed with the NC code= <NC> and NCI=<NCI>  
SCA of Y prohibited when NC is <P->NC>  
SCA must be Y or 1 or 2 or 3 SCA must be Y, 1, 2, or 3 when:
  • UL is N, V, C or T, or
  • LSNP is V or Z.
SCA prohibited when NC is LX--  
SECNCI required when ACT is C  
SECNCI required when ACT is N, V, C, M or T  
Serial Number is mandatory and must be filled.  
Service Code is mandatory and must be filled.  
Service Details Section required when ACT is V, Z, C, T, L or M  
SGNL required when ordering Two Way Analog DID Trunks with Call Transfer and ACT is N or T  
SHANO is required for Shipping Address Validation  
Shared Loop already on <LINE SHARED TN>.   The BPL will validate that the requesting Co- Provider does not have Shared Loop on the LINE SHARED TN when LNA = N or V.  This can be found on the end-user CSR. No solution. Cannot add or convert to if line is already shared by requesting Co- Provider.
Shared Loop not available for end-user. The BPL will validate the Class of Service on the end-user’s CSR when LNA = N. No solution. The COS of end-user CSR is not POTS.
Shared Loop on <TN> .  Voice service not provided by Qwest  
Shared Loop on <LINE SHARED TN> not available. Voice service not provided by Qwest. The BPL will use information on the end-user’s CSR to validate that the voice service on the LINE SHARED TN has not been resold. Line sharing not available if voice service not provided by Qwest.
Shared Loop service does not exist on <LINE SHARED TN>. The BPL will validate that the LINE SHARED TN has line sharing in place when LNA=V. This information can be found on the end-user CSR. Re-submit request with LNA=N.
SHASN is required for Shipping Address Validation  
Shipping address is not a valid USPS address. Please check the address and try again.  
Shipping Address Required when %DXL++ or NMO++ USOC% is present  
Shipping to P.O. Box is prohibited  
Site ID is mandatory and must be filled.  
SLI should be A or B when populated SLI field in the LSR form should be either A or B when populated.
sockOpen:connect imad8.0 (Can't assign requested address)  
Special characters prohibited in ORDN ORDN field in the EU form can have only alphanumeric values when populated. Special characters are not allowed.
Specified device <Pots splitter or cable connection> not available. The POTS splitter and cable connection must be available. Your company’s POTS splitter or cable connection is not available.
Specified device <Pots splitter or cable connection> not available to requesting <DLEC>. The POTS splitter and cable connection must be owned by or leased to the requesting DLEC. No solution. Your company does not own this POTS splitter and cable connection.
STATE (DSGCON) must be alpha STATE (DSGCON) field in the LSR form must be alpha.
STATE is mandatory and must be filled.  
STATE is required for Shipping Address Validation  
STATE must be alpha STATE field in the LSR form must be alpha.
STATE required  
STATE required when Account-level WTN or ECCKT is populated  
STATE required when ACT is N, D, W, C or T  
STATE required when ACT is N, or T  
STATE required when BILLNM is populated and ACT is <V or W or Z>  
STATE required when DDASN is populated  
STATE required when TNADDRCKTIND is A or B  
STYC is required when ACT is N  
STYC is required when LACT is not D or Z  
STYC must be SI or CI when LTXTY is <ITX or ITX or ADR>  
STYC must be SL or SH when LACT is N and MI is C or D.    
STYC must be SL, SH, or SI  
SUP must be 1, 2, 3, 4 or 5 The valid values of SUP are 1,2,3,4 or 5.
Supplemental Field Must be Populated. You need to fill in the SUP field because this is a supplemental LSR.
SVC Code and Modifier has a bad length. Length must be at least 2.  
VC Code and Modifier is mandatory and must be filled  
Switch CLLI Code (LST) not found.  
T
TCID required when ACT is <activity type> and TCOPT is <S or T or T>  
TCID required when TCOPT is S or T  
TCNAME required when ACT is <activity type> and TCOPT is <S, T, or S or T>  
TCNAME required when TCOPT is S or T  
TCOPT can't be populated without DISCNBR is populated  
TCOPT required when DISCNBR is populated  
TCPER required when TCOPT is S or T  
TCTOPRI required when ACT is <D, V, or V or Z> and TCOPT is S or T  
TCTOPRI required when TCOPT is S or T  
TCTOSEC required when ACT is <activity type> and TCOPT is T  
TCTOSEC, TCID or TCNAME section required when TCOPT is T  
TELNO invalid format TELNO entered in the LSR form is invalid.
TEL NO required if BILLCON is populated  
TELNO required when BILLCON is populated and ACT is <V or W>  
TELNO required when LCON is populated  
TER value descending in HTN  
TER value descending in HTSEQ  
TERS must be numeric TERS entered in the EUI form should be numeric value when populated.
TEST must be A, I or N when CHC is N or blank  
TEST must be B or N when CHC is Y  
TEST must be blank or N when CHC is B  
The "To" date must be after the From date  
The activity requested is not valid, the CSR indicates you already own this account  
The address information returned contains SAG Only data.  Please supply additional information, such as nearby working Qwest TN, when submitting request.  Qwest cannot guarantee that your DDD will be met for a SAG Only address.  
The AN on the EU form must match AN on the LSR form AN entered in the EU form should be same as the AN entered in LSR form. Re-enter the correct AN in EU form.
The AN on the HGI form must match AN on the LSR form AN entered in the HGI form should be same as the AN entered in LSR form. Re-enter the correct AN in HGI form.
The AN on the NP form must match AN on the LSR form AN entered in the NP form should be same as the AN entered in LSR form. Re-enter the correct AN in NP form.
The ATN on the EU form must match ATN on the LSR form ATN entered in the EU form should be same as the ATN entered in LSR form. Re-enter the correct ATN in EU form.
The ATN on the HGI form must match ATN on the LSR form ATN entered in the HGI form should be same as the ATN entered in LSR form. Re-enter the correct ATN in HGI form
The ATN on the NP form must match ATN on the LSR form ATN entered in the NP form should be same as the ATN entered in LSR form. Re-enter the correct ATN in NP form.
The CFA field must be unique across each Service Details section  
The class of service for the account related to ECCKT <ECCKT> is not valid for unbundled loop.    
The Class of Service for this account is not valid for UBL  
The Connection/POTS SPLITTER <meet point> is greater than Hi CABLE CONNECTION/ POTS SPLITTER <meet point> (LO meet point> HI meet point) Swap the Lo and Hi POTS splitter or cable connections so Lo < Hi.
The Desired Due Date is not a valid due date. If the date entered in the Desired Due Date (DDD) field on the LSR is the same as the date the LSR was submitted or is adjacent to a Qwest holiday or is the same day of issuance, then the service request is rejected. Change the DDD to a date that is not a Qwest holiday, adjacent to a Qwest holiday, or the same day of issuance.
The ECCKT field must be unique across each Service Details section  
The existing Centrex 21 account does not have contract FID ZCN or LIA.  The feature USOC cannot be a Contracted USOC of RSX, XRS, R6X, or R4V. You have selected an invalid USOC/FID combination. Select a different USOC, and resubmit the request.
The from/to account is not ISDN BRI or UNE-P ISDN BRI. Occurs for UNE-P ISDN BRI requests when ACT > “V” or “Z” and COS is not equal to “1BQ”, “13Q”, or “UHE”, which means the existing service is not BRI ISDN or UNE-P ISDN BRI. Ensure the proper combination is entered.
The From/To account is not Retail, Resale, or UNE Centrex 21 (P or STAR). If the product = UNE Centrex 21 (P or STAR) and the ACT=W and if the value on the CSR does not show that the CLEC has the Retail, Resale, or UNE Centrex 21 (P or STAR) USOCs. Select a product available to your account.  If unsure, check with your Qwest Service Manager.
The From/To account is not Retail, Resale, or UNE-P DSS. ACT = V or Z or W and the COS value on the CSR does not show that the CLEC has one of the Retail, Resale, or UNE-P DSS USOCs. Use a different ACT or ensure “From product” is UNE-P DSS.
The From/To account is not resale, retail or UNE-P PBX  
The From/To account is not retail, resale, or UNE-P PBX. Validate “Conversion As Specified” (ACT=V). Use different ACT or ensure “From product” is DID In- Only Trunk for UNE-P version or Design Trunk for UNE-P version.
The From/To account is not Retail, Resale, or UNE-P PRI ISDN. The ACT = V and the COS value on the CSR does not show that the CLEC has one of the Retail, Resale, or ISDN USOCs. Use different ACT or ensure “From product” is PRISDN or UNE-P PRISDN.
The From/To account is not UNE-P  
The LAST UNIT value must be greater than or equal to the FIRST UNIT value The value that you entered in the FIRST UNIT field is larger than the value that you entered in the LAST UNIT field.
The Line Loss query has timed out. Try again later or add one or more of the following criteria to narrow the search: • ACCTNO • WTN • ORDW  
The line you are attempting to freeze is owned by another company. You can't freeze this line because your company doesn't own the account.
The Location in one of the service detail sections on the DRS form is equal to 2. There is not a corresponding location value of 2 on the EUI form. The cross-reference check between the DIDNUM sections on the DRS form when the LOCNUM = 2 and the EUI LOCNUM field. Ensure that there is an EUI Location Access Section with LOCNUM = 2 or correct the service detail section of the DRS form.
The loop does not qualify for the requested Type. Please change the type and query again.  
The LTN on the DL form must match a CKR FID on the CSR Make sure that the LTN and the CKR FID on the CSR are the same.
The number of occurrences of DELNUM must match DDQTY on DL  
The PON has expired. You can only submit a new LSR with a new PON.  
The PON on the EU form must match PON on the LSR form PON entered in the EU form should be same as the PON entered in LSR form. Re-enter the correct PON in EU form.
The PON on the NP form must match PON on the LSR form PON entered in the NP form should be same as the PON entered in LSR form. Re-enter the correct PON in NP form.
The PON on the HGI form must match PON on the LSR form PON entered in the HGI form should be same as the PON entered in LSR form. Re-enter the correct PON in HGI form.
The range value for FIRST UNIT and LAST UNIT must be less than or equal to 1000. The range value from the values that you have entered in the FIRST UNIT and LAST UNIT fields on the PostOrder CFA Inventory window is greater than 1,000. Re-enter smaller range values into the FIRST UNIT or LAST UNIT fields, and click Next.
The requested NPA/NXX was not found in the ISDN Wire Center Data file Invalid LSO value
The service address was found, but the service location was not found. If you are requesting a new service location at this address, select B in the NCON field on the EU form. If you need further information, please contact Qwest.
The submitted zip code does not match ported number's zip code. Please check the zip code and try again.  
The Switch CLLI code (LOCZ) in the CFA field does not match the Switch CLLI code for the appointment, <APPT CLLI code>  
The telephone number entered for the Unbundled ADSL does not qualify at this time. The attempt to store information for future qualification failed due to system problems. Please resubmit the query, requesting re-qualification. When the Unbundled ADSL loop qualification query returns a “not qualified” response and the CLEC has indicated for IMA to perform auto re- qualification the BPL will insert the pertinent information into the AUTO_LOOP_REQUA LIFICATION table: If the insertion fails then (other than duplicate insertion), BPL will generate a service specific informational message. Submit request for re-qualification at a later time.
The VER on the EU form must match VER on the LSR form VER entered in the EU form should be same as the VER entered in LSR form. Re-enter the correct VER in EU form.
The VER on the HGI form must match VER on the LSR form VER entered in the HGI form should be same as the VER entered in LSR form. Re-enter the correct VER in HGI form.
The VER on the NP form must match VER on the LSR form VER entered in the NP form should be same as the VER entered in LSR form. Re-enter the correct VER in NP form.
This is a SUP 5 LSR NC/NCI/SECNCI change supplemental - only VER, DDD, APT CON, DDDO, AP PTIME, DFDT, SUP, NC/NCI/SECNCI and EXP fields can change, please resubmit Only VER, DDD, APT CON, DDDO, APPTIME, DFDT, SUP, NC/NCI/SECNCI and EXP fields can be changed for SUP 5.
There are no forms to save.  
There is an error in the certificate password you entered or in the name of the certificate  
There is no data to be returned. You clicked the Return Appointment button after an appointment was already returned.
There were no matches found for the entered telephone number. Message will display:

-- If a PreOrder query returns no match.

-- If a PreOrder query returns one exact match and RTY = R.

-- If a PreOrder query returns more than one match and all returned listings have RTY = R. Verify telephone number.
TIP should be T, L or B when populated TIP entered in the HGI form should be either T, L or B when populated.
This address/telephone number is a <name of CLEC> address/ telephone number and cannot be qualified. You can't perform this function because Qwest cannot resell accounts belonging to this CLEC. .
This CSR has VOIP content that is only available through a Partial CSR request. Please requery using Partial CSR functionality.  
This exchange (<NPA-NXX or siteID>) was sold on <MMDDCCYY>.  Contact I-ART at Res: 1-800-IMA-IART Bus: 1-800-IMA-IART for assistance.  Thank you  
This field is prohibited when MS = B  
This is a Fiber To The Building (FTTB) location. Only the voice portion of this loop is available for resale. No Line Conditioning, Unbundling, Line Sharing, Loop Splitting or Line Splitting is available  
This is a Fiber To The Premises (FTTP) location. Only the voice portion of this loop is available for resale. No Line Conditioning, Unbundling, Line Sharing, Loop Splitting or Line Splitting is available.  
This is a SUP 2 LSR (due date change supplemental) - only VER, DDD, APT CON, DDDO, APPTIME, DFDT, SUP, and EXP fields can change, please resubmit. You have entered new values into fields that you are not allowed to change on a supplemental LSR for a due date change. Check your supplemental LSR to make sure that you have entered new values only in the VER, DDD, APT CON, DDDO, APPTIME, DFDT, SUP, and EXP fields.
THIS is not a valid FID  
This line (XXX-XXX-XXXX) on the account is frozen. Ask the end user to contact the owning company and unfreeze the line(s).  
This PON/VER combination has already been used. You can't use a PON/VER that you've used during the past two years. Resubmit the LSR with new PON, or if the order is a supplemental, add a version.
This request was not submitted  
This service address was not found—it may be serviced by a provider other than Qwest: <StreetRangeRemarks>. If it is, please contact them. If it isn’t, contact Qwest for more information.  
This service location was not found—it may be serviced by a provider other than Qwest: <PNARemark>. If it is, please contact them. If it isn’t, contact Qwest for more information.  
This VOIP account cannot be converted using ACT = W.  
Time between attempt at Pre- Order TN Reservation and submission of request has expired. Request has placeholder values in the AN and/or TN fields and the result from the Pre-Order TN Reservation indicates ‘System Down’ and the difference between the time the request is received and the time the attempt was made for the CCNA/PON exceeds the TN Expiration Time. Re-do Pre-Order TN Reservation.
Time is invalid Cancel LSR
TLI in Hunting Section does not match with any TLI in Product Specific form  
TLI must match a TLI on the HUNTING SECTION which has HNTYP value as 4  
TLI must match a TLI on the HUNTING SECTION which has HNTYP value as 4, 6, 13, 14, or 15  
TLI must match a TLI on the LSR  
TLI prohibited when HNTYP is 2, 3, 7, 16, or 17  
TLI prohibited when HNTYP is 5  
TLI required when ACT is N, V, Z, C or T and HNTYP is 4  
TLI required when ACT is V, Z or C and HNTYP is 4  
TLI required when ACT is V, Z or C and HNTYP is 4, 6, 13, 14 or 15  
TN <TN> does not belong to product POTS, UNE-P POTS or UNE-STAR POTS.  
TN does not belong to product POTS, UNE-P POTS, UNE-STAR POTS, CENTREX, UNE-P CENTREX, UNE-STAR CENTREX, CENTREX 21, UNE-P CENTREX 21, or UNE-STAR CENTREX 21  
TN in the HTSEQ is not on the CSR  
TN is mandatory and must be filled.  
TN is not currently active for any address. Address cannot be validated by WTN You have searched for an address using a telephone number from the Address Validation by Telephone Number window, but no working telephone number exists.
TN required. You need to fill in the TN field.
TN Reservation System is down  
TN value descending in HTN  
TN value descending in HTSEQ  
TN value repeating in HTSEQ  
TN(s) not found  
TNS cannot be a placeholder when LNA is not N or X  
TNS cannot be BTN when ACT is Z and LNA is N or D This applies to products 1, 3, 8, 10, 17, 21, 25, 28, 29, and 35. Verify that the value of the TNS field is not BTN when ACT is Z and LNA is N or D.
TNS must be populated when LNA is populated  
TNS required  
TNS required when ACT is L or B and LNA is L  
TNS required when ACT is N, D, V, Z, C, T, L or B and TLI is not populated  
TNS required when LNA is populated  
TOA must be B or BP when TOS first char is 1  
TOA must be B, BP C, F, L, S, PO, RE, SD, TR, TW or SC when TOS first char is 1  
TOA must be C, F, L, S, PO, RE, SD, TR or TW when TOS first char is 3  
TOA must be C, F, L, S, PO, RE, SD, TR, TW or SC when TOS first char is 3  
TOA must be R or RP when TOS first char is 2  
Too much data to display.
The following Confirmations were not displayed.
<MM/DD/CCYY HH:MM:SS AM/PM>
<MM/DD/CCYY HH:MM:SS AM/PM>
<MM/DD/CCYY HH:MM:SS AM/PM>
Call the Qwest Wholesale Call Center at 1-888-796-9087 to have these
Confirmations resent.
 
TOS first char cannot be 2 for this product  
TOS first char must be 5 for Bulk Disc. IMA User's Guide, chapter 4
TOS must be 1, 2, or 3  
TOS not allowed when MS=B (FR0) Only valid combinations are:

Loop Qualification Query. If MS = B and NC/NCI = <Blank> and TOS = <Blank>.

Resale Qwest DSL Query. If MS=A and second character of TOS=M and NC/NCI=<Blank>.

Unbundled ADSL. If MS=B and TOS=<Blank>.

Any of the following NC/NCI codes: NC=LXR- and NCI= 02QB0ANC=LXR- and NCI= 02QBANC=LXR- and NCI= 02QB0CNC=LXR- and NCI= 02QBC Don’t populate TOS.
TOS required when MS is A (FR0) Only valid combinations are:

Loop Qualification Query. If MS = B and NC/NCI = <Blank> and TOS = <Blank>.

Resale Qwest DSL Query. If MS=A and second character of TOS=M and NC/NCI=<Blank>.

Unbundled ADSL. If MS=B and TOS=<Blank>.

Any of the following NC/NCI codes: NC=LXR- and NCI= 02QB0ANC=LXR- and NCI= 02QBANC=LXR- and NCI= 02QB0CNC=LXR- and NCI= 02QBC Populate TOS.
TOS second and third chars not allowed  
TOS second char must be A or B  
TOS second char must be E  
TOS third char must be F  
TTA is mandatory and must be filled.  
txTyp M valid only for Unbundle Loop You selected the transaction type of M for a product other than Unbundled Loop. Select another transaction type and try again.
Type of Service is mandatory and must be filled.  
TYPE must be ATM or ADSL2+ or VDSL2 when populated  
U
U5R, U5RAX invalid on Request Type EB, use Request Type MB. If a Resale POTS service request, which has REQTYP = EB, has line level USOCs that include ‘U5R’ or ‘U5RAX’ then reject this request. Change request type from ‘EB’ to ‘MB’.
UBL transfer request invalid - outside central office. Verifies that transfer is within same Central Office by comparing the LSO field of the old and new service.  Address Validation must return an exact match for both addresses. Do not request a transfer outside the current Central Office. A transfer outside a Central Office requires a disconnect/new connect (2 orders).
Unable to change Username: .* for Corporate ID: .*. User is in an Inactive status.  
Unable to determine Reply Type  
Unable to do CFA query  
Unable to do DLR query  
Unable to locate specified Address  
Unable to open the URL of the selected file.  
Unable to process cancellation supplemental: the preceding request has already been completed, canceled or rejected  
Unable to process SUP 2 LSR (due date change supplemental): All of the preceding requests have been rejected. Qwest can’t process your supplemental LSR for a due date change because all previous versions of this LSR have been rejected. Find out why the LSR was rejected. Then submit a new supplemental LSR. In the SUP field on the Order form, select 3-Other. Correct the errors that caused the rejection and show the due date you are requesting.
Unable to process SUP 5 LSR (NC/NCI/SECNCI change supplemental): All of the preceding requests have been rejected Not able to process SUP 5 LSR as all the preceding requests have been rejected.
Unable to recap listing for LTN <###-###-####> and ALI <aaaaaa> .  
Unable to reserve appointment  
Unable to Retrieve CSR. Feature Verification will not work for a TN with a FINAL, LIVE/LIVE, BLANK/BLANK, or a TN with a Summary Bill Account. Verify that TN information entered pertains to a valid account.
Unable to retrieve CSR for <###-###-####>. Try again later. IMA User's Guide, chapter 2
Unable to retrieve Line Loss information at this time. The RSL (Resale) application has timed out. Try again later.
Unable to save LSR to IMA. The LSR has been faxed to IIS. A Confirmation of receipt will be faxed to you from IIS. Please contact Interconnect Service Center with any questions.  
Unable to Select TNs  
Unable to validate CFA. Invalid user data There is no CFA information for the values that you entered in the ACNA, LOCA, and LOCZ fields or the CABNM, FIRST UNIT, and LAST UNIT ranges values. Enter different values.
Use one of the following SAGAs: <list of SAGAs>  
Use the existing BPL provided error message for invalid ACT/LNA combination. Validate that the proper combination of order activity (ACT) and line activity (LNA) has been submitted for UFL, UDL or UDL with NP. Enter proper ACT/LNA combination for requests.
Username: <> already exists for Corporate ID: <>  
Username: <> is inactive.  
Username: <> not found for Corporate ID: <>  
USOC <> requires that Blocking value DEF be present.  
USOC NLUXG is grandparented and is not available for new installation. Please choose a new package. The USOC you specified (NLUXG) is not available for the feature activity you selected (N or T). Make sure that you have selected the feature activity you want (FA field). If you have selected feature activity N or T, enter a different USOC in the FEATURE field. Follow Qwest’s guidelines for the Resale Services form.
USOC not allowed on the LSR/CSR without certifying CLEC TAP Lifeline Guideline Compliance. CLEC System Administrator's Guide, chapter 3
USOCs not allowed when TXTYP is U  
USOCs not allowed when TXTYP is U or C  
USOC <USOC> requires that Blocking value <blocking value(s)> be present.  
V
Valid APTCON entry from Appointment Scheduler is required  
VALIDATE LOC A (CORRECT LENGTH) Invalid user data  
VALIDATE LOC Z (CORRECT LENGTH) Invalid user data  
VOIP numbers present on account, NPDI must be V and Manual Ind must be Y.  
VTA is required when the USOC is HRLBM  
VTA should be populated if feature is <> and ACT is <> for CENTREX_21 product  
W
When a TN is changing or Line Level USOC is changing, a corresponding listing must be present on the DL Form to remove or change the listing When a TN changes and the changing TN is present in the Customer Service Records Listing section, then the Directory Listing form should have the corresponding TN with an LACT = O or D.
 When ACT = D only a single listing for RTY of LML and LACT of D or W is allowed
When Blocking USOC <> is present, Block Value should not contain 8 You requested the blocking value of 8 in conjunction with incompatible USOCs. Select either the blocking value of 8 or the USOC.
When disconnecting a line, a corresponding disconnect of the listing must be present on the DL Form When disconnecting a line (LNA=D), if the Line to be disconnected is present in the Customer Service Records Listing section, then the Directory Listing form should have the corresponding LTN with an LACT = D.
When HA = <> HID must match the HID on the CSR that is being changed, removed or converted.  
When HA = C, V, or N TLI/TER that is included in the HTSEQ should be present on the CSR.  
When HA = C, V, or N TN that is included in the HTSEQ should be present on the CSR.  
When HA is C or N and ACT is C TLI/TER that is included in the HGI form should be present on the CSR or on the Product Specific form with LNA of N, C or X.  
When HA is C or N and ACT is C TN that is included in the HTSEQ should be present on the CSR or on the Product Specific form with LNA of N or X.  
When HA is N and ACT is V or Z TLI/TER that is included in the HGI form should be present on the Product Specific form with LNA of N or V <>  
When LACT = D, Z or O, no changes to the listing are allowed.      
When LACT = I, changes to the listing are required.    
When Line Level USOC is changing FA cannot be N & D  
When line level USOC is changing FA must be C and T. You entered C and T in the FA field for a Line-level USOC change but there is no matching C Features tab for the corresponding T Features tab. Enter a corresponding matching C Features tab.
When Line Level USOC is changing or Line Level USOC FID/FID Data is changing FA cannot be N & D You entered N and D in the FA field on the RS form and the USOC is a Line-level USOC for a FID or FID Data change. If you want to change the Line-level USOC or the FID or FID data associated with the Line-level USOC, enter C and T in the FA field, and resubmit the form.
When Line Loss Notification is selected, recipient information must be provided  
When LSR ACT = V, and if EUMI = Y, then customer code in the AN field, admin section, Order form MUST be populated. For the activity you selected (V) and the value for EUMI you selected (Y), you need to enter the customer code in the AN field.  
When Non-Line level USOC is changing FA cannot be C & T You entered C and T in the FA field for different non-line-level USOCs. If the non-line-level USOC is changing, enter N and D in the FA field, and resubmit the form.
When Non-Line level USOC remains same and FID/FID Data is changing FA cannot be N & D You entered N and D in the FA field and the USOC is a non-line-level USOC for a FID or FID Data change. If you want to change the FID or FID data for the non- line-level USOC, enter C and T in the FA field, and resubmit the form.
When Subsequent DSRED option is selected, recipient information must be provided.  
When TOS second character is R or S and LNA is N or T placeholder TN is not valid. You can't use a placeholder TN (000-000-0000) because the second character of TOS is R or S and the LNA is N or T.
<TN> WTN not found in the department returned  
WTN has a bad length. Length must be 12.  
WTN is mandatory and must be filled.  
WTN maximum length=12, format=999-999-9999 If WTN is populated, the format must be 999-999-9999 where 9 is any number.
WTN or NPANXX has a bad length. Length must be at least 7.  
WTN or NPANXX is mandatory and must be filled.  
WTN Query List is mandatory and must be filled.  
WTN required when SERVIND is T and TXACT is A or B  
WTN/ECCKT failed name and address validation. The name and address validation failed. Correct the name and address data and try again to retrieve the CSR.
X
XLI must be numeric. XLI must be greater than 0. Make sure the XLI code is a number greater than zero.
Y
You already have a relationship with this agent The CLEC you’re trying to add is already your agent.
You are not authorized to do work for <Owner CCNA value> You are not—or are no longer—an agent for the owner CLEC you selected.
You can select a maximum of 1000 CFA units or a maximum of 20 rows You may select no more than 20 rows or 1,000 CFA units.
You cannot add CLEC of different type as your agent. Your agent must be of the same type as you (RSID or ZCID/FBDL/PSP). You selected an agent whose corporate type is different from yours. Please select an agent of the same corporate type as your company’s.
You cannot submit a Supplemental LSR for a CCNA/PON group of LSRs in a CANCELED status. You submitted a supplemental LSR for an LSR that has been canceled. Submit a new LSR—not a supplemental LSR—for the service you are requesting.
Your agent's corporate type must be the same as yours (RSID or ZCID / FB / PSP). You selected an agent whose corporate type is different from yours. Please select an agent of the same corporate type as your company’s.
Your desired due date is during an embargo period for the Central office. Please select a due date on or after <first available due date>. Select another desired due date on or after the first available due date.
Z
Zip Code or CALA must be present.  
ZIP has a bad length. Length must be at least 5.  
ZIP (DSGCON) must be numeric ZIP (DSGCON) field in the LSR form must be numeric.
ZIP is required for Shipping Address Validation  
ZIP or CALA/SAGA must be present.  
ZIP must be numeric ZIP field in the LSR form must be numeric.
ZIP required when ACT is <activity type(s)>  
ZIP required when ACT is V and LOCNUM is 1 and EUMI is Y and CALA is not populated  
ZIP required when BILLNM is populated and ACT is <V, W, or Z>  
ZIP required when CALA is blank  
ZIP required when DDASN is populated  

Last Update: October 28, 2013