Wholesale: Products & Services

Directory Publisher Lists - V13

History Log

Product Description

Directory Publisher Lists provide white page directory listings, excluding nonlisted and nonpublished listings, to carriers and publishers for use in publishing printed or electronic telephone directories. CenturyLink™'s database includes listings for all CenturyLink end users, as well as certain Independent Local Exchange Carriers (ILECs), Competitive Local Exchange Carriers (CLECs) and Enhanced Service Providers (ESPs) across CenturyLink QC.

Directory Publisher Lists are available in two (2) basic product categories:

  1. Subscriber Lists: Customized lists of alphabetized listing information, in a fixed or variable field file format, including caption arrangements, for the directory geographic areas and markets selected by you. Subscriber Lists are also known as Composed Product Entries (CPE). These lists present the listing information in a composed, finished format like you'd expect to see in a published directory. Media options include Compact Disk (CD), or electronic transmission via File Transfer Process (FTP). Subscriber Lists allow you to choose the selection criteria, for example, NPA/NXX, exchange names, business and/or residence, government and others. For example:

    • Government Lists - Lists containing only the government listings for the geographic area you select.
    • Customized Residence Lists - containing only the residence listings for the geographic area you select.


  2. Subscriber List Database Load (SLDL) and Subscriber List Database Updates (SLDU): SLDL and SLDU Lists contain listing, information, related account data and other listing related elements for the geographical areas and markets you select. These lists contain placement information which will allow you to properly group listings into sets for publication. These lists are provided in the Activity Interface Request (AIR) format which is also available in an Extensible Markup Language (XML) version. Electronic transmission options include File Transfer Process (FTP), Compact Disk (CD) or use of the CenturyLink™ Protected Internet Delivery (CPID), where the file may be downloaded.
  • Subscriber List Database Load (SLDL) - An initial load file which is a snapshot of the CenturyLink listings database at a given point in time. This List contains all subscriber listings in the CenturyLink listing database for the geographic area you select. SLDL data can be used to load or re-load a publisher's database.

  • Subscriber List Database Updates (SLDU) - Once the Subscriber List Database Load (SLDL) file(s) has been supplied, SLDU provides all changes to any of the data elements provided in SLDL, including new connects and disconnects.

Availability

Directory Publisher Lists are available to any Directory Publisher.

Terms and Conditions

You obtain CenturyLink Directory Publisher Lists by entering into a license agreement with us for your use of the Directory Publisher Lists for the sole purpose of publishing directories. The lists may not be used for any other purposes and may not be reproduced or re-sold. Your order is processed within thirty (30) days after we receive your order form.

You are responsible for the following:

  • Honoring subscriber-requested restrictions
  • Removing a listing from your database and not publishing a listing when the subscriber elects nonpublished or nonlisted status after the List Information has been provided, upon instruction from CenturyLink.

Technical Publications

Technical Publications section does not apply to Directory Publisher Lists.

Pricing

Rate Structure

Recurring charges do not apply to Directory Publisher Lists.

Nonrecurring charges are comprised of the following rate elements:

  • List Product:
    • Subscriber List, including separate rates for Government Lists
    • Subscriber List Database Load (SLDL)
    • Subscriber List Database Updates (SLDU)
  • Media charges per CD (if applicable)
  • Shipping charges (if applicable)
  • Transmission fees (if applicable)
  • Test Files - Note: New clients receive their initial test file free of charge. Additional test files are available at the rates per your Agreement with CenturyLink.

Rates

Rates are in accordance with your Agreement with CenturyLink for the Use of Directory Publishing Lists.

Tariffs, Regulations and Policies

The Tariffs, Regulations and Policies section does not apply to Directory Publisher Lists.

Optional Features

The Optional Features section does not apply to Directory Publisher Lists.

Features/Benefits

Features Benefits
Over 11 million CenturyLink and other carrier listings, excluding nonlisted and nonpublished listings. Add value to your directory by using CenturyLink's Publisher Lists as a reliable source of listing information for CenturyLink QC.
Service excellence A dedicated service representative will be assigned to support your requests for CenturyLink's Publisher Lists.
Subscriber List Database Updates Updates, provided at the frequency you select, keep your database current and accurate.
Customized Lists The Subscriber Lists provide the listings information in a composed, finished form.
Subscriber List Database Reload Questioning the integrity of your database? A database reload will refresh or repair your database.
Flexible ordering options The list's content is based on your selection criteria, for example, NPA/NNX, community name(s), residence, business, government and others.
Multiple media delivery options Files available on Compact Disk (CD) or via electronic transmission using File Transfer Process (FTP) or CenturyLink Protected Internet Delivery (CPID).

Applications

Use CenturyLink's Publisher Lists to offer complete and accurate telephone directories that include the listings, excluding nonlisted and nonpublished, that reside in CenturyLink's database.

Implementation

Product Prerequisites

Your initial point of contact is the CenturyLink Directory Publisher Lists Account Manager.  Please send an email to WholesaleListings.LSGSupport@centurylink.com for additional information.

Pre-Ordering

Pre-Ordering section does not apply to Directory Publisher Lists.

Ordering

Contact the CenturyLink Directory Publisher Lists Account Manager to obtain a copy of the Agreement and technical specifications.

Contact the CenturyLink Directory Publisher Lists Account Manager to obtain a copy of the Agreement and technical specifications.

A CenturyLink Directory Publisher Lists Service Representative will be assigned to you and will perform the following:

  • Reviews the contract with you to ensure your understanding of the lists options and usages
  • Provides training on completing the order form, the provisioning processes and the technical specifications
  • Establishes the billing account
  • Facilitates the process to establish the electronic transmission processes including the arrangements for delivery of test files
  • Responds to your billing inquiries
  • Provides dedicated, on-going support

Directory Publisher Lists are ordered by completing a CenturyLink Directory Publishing Lists Order Form. The order form is also an Exhibit to the License Agreement for the use of Directory Publisher Lists.

Your order is processed within thirty (30) days after we receive your order form. Publishers receiving the data via electronic transmission must have the network in place and tested prior to the due date. If the transmission network is not in place by the due date, the due date must be renegotiated or the information will be supplied to the publisher via CD.

Provisioning and Installation

For information regarding the Subscriber List Database Load (SLDL) and Update (SLDU) file formats and content, refer to the Subscriber List Database Load and Updates User Guide.

Maintenance and Repair

Contact your CenturyLink Directory Publisher Lists Service Representative regarding any maintenance issues.

Billing

Billing and Receivable Tracking (BART) billing is described in Billing Information - Billing and Receivable Tracking (BART).

A detailed monthly bill will be rendered by the BART billing system by the 15th (business day of each month, for any charge(s) incurred in the previous month. A summary statement will be included with each bill.

Directory Publisher Subscriber Lists and Subscriber List Database Load (SLDL) are both billed on a per record basis.

Subscriber List Database Updates (SLDU) are billed for each listing transaction involving changes to subscriber listings. For example, a change in a subscriber telephone number will generate two transactions. The first transaction will remove the listing record in "OUT" activity. The second transaction will be "IN" activity to input the new listing record.

Contact your CenturyLink Directory Publisher Lists Service Representative regarding any billing issues.

Training

Training will be provided by your CenturyLink Directory Publisher Lists Service Representative.

Contacts

CenturyLink contact information for Directory Publisher List Account Management is located in Wholesale Customer Contacts.

Contact information for your CenturyLink Directory Publisher Lists Service Representative will be provided once the assignment has been made. All inquiries, including billing inquiries, should be directed to your Directory Publisher Service Representative.

Frequently Asked Questions (FAQs)

1. How many listings are there in each NPA/NXX?
Contact your Directory Publisher Lists Service Representative for a current count of listings.

2. Are listings available by geographic selections, or do I have to buy the entire database?
No, you do not have the buy the entire database. The Publisher Lists are extracted based on criteria you select, such as state, community name, NPA/NXX, residence, business or residence/business.

3. Does CenturyLink provide the listings of other carriers in its database when it provides its own?
Yes. However, some carriers require separate agreements with publishers. CenturyLink will provide listings according to the directive(s) communicated in the carrier's Letter of Authorization (LOA).

4. In SLDU, will all caption set updates be full caption replacements?
No.

5. Does CenturyLink use government branch indicators for local, state or federal branches of government?
Yes. The branches CenturyLink uses are federal, state, county, city, as well as others.

6. Does CenturyLink provide the full 10-digit number on all listings?
Yes.

7. Will Nonpublished and Nonlisted listings be included in the List?
No.

8. If fields allow for data to be abbreviated, will CenturyLink provide a table of the abbreviations?
Yes.

9. Can a publisher order just the business listings?
Yes. The publisher may order business Lists, residence Lists, or combined business and residence Lists.

10. How will CenturyLink handle an NPA split?
You will be notified in advance of NPA splits. The Lists that you receive after an NPA split will contain the new NPA(s).

11. How does CenturyLink provide the Publisher Lists?
Electronic transmission options include FTP or CD. Additionally, SLDL and SLDU files may be downloaded from CPID.

12. Does CenturyLink have the capability to provide updates for all CenturyLink QC states on a single file, from a single site?
No.

13. Does CenturyLink have the capability to provide updates for all CenturyLink QC states on a single file?
We normally provide separate files, aligned to the separation of our states into territories (Central, Eastern and Western). Your Directory Publisher Lists Service Representative will discuss other options with you.

14. Does CenturyLink have the capability to provide updates for all CenturyLink QC states on a single file, from a single site?
No.

15. How often will CenturyLink send updates?
CenturyLink transactions are extracted daily and updates are provided according to the frequency you've selected (daily, weekly, bi-weekly or monthly).

Last Update: March 13, 2014