Field Descriptions -Viewing Design Transaction History

Transaction Status

Indicates the transaction status, by which you want to view the trouble reports. This is a drop-down list. The options are:

• Submitted – Indicates that the transaction is still being processed

• Completed – Indicates that the transaction was successfully completed

• Failed – Indicates that the transaction did not process successfully. You can view the Failed Transaction Status message by clicking the button adjacent to the ticket.

• All – Indicates all trouble reports including reports with submitted, completed and failed transaction status.

Transaction Type

Indicates the transaction types by which you want to view the trouble reports. This is a drop-down list. The options are:

• Create – Indicates all Design trouble report transactions that you have submitted.

• Edit – Indicates all Design trouble reports that you have modified.

• Cancel – Indicates all Design transactions that you have cancelled.

• Auth/Deny Closure – Indicates all Design transactions that you have authorized or denied.

From and To:

Indicates the date range within which you want to search you the trouble reports. Current date appears by default.  Date is formatted as MM/DD/YYYY.

Inventory List Display Window

Sort By

Indicates the view by which you want to sort the trouble reports. This is a drop-down list. The options are:

• Date – Sorts inventory list by date in descending order.

• Trans Type – Sorts inventory list by transaction type in alphabetical order.

• Trans Status – Sorts inventory list by transaction status in alphabetical order.

• Circuit ID – Sorts inventory list by circuit ID in alphabetical order.

Circuit ID

The CenturyLink Service ID identified during the Trouble Report Creation process for the trouble reports.  See the Circuit ID Format Tutorial for additional information.

Ticket ID

This is the CenturyLink Trouble Report ID provided to you when submitted the trouble report.

Transaction Type

The transaction type of the trouble reports.

Transaction Status

The transaction status for the trouble reports you have created.

Date

The transaction date of the trouble reports in MM/DD/YYYY format.  

Submit

Click this button to submit the details entered on screen.

Clear

Click this button to clear all the details on screen.