CEMR-MTG Online Help
When the Commitment Information window appears:
Check the commitment date and time. To schedule a later commitment, type a later date and/or time in place of the date and time shown. (To request an earlier commitment, contact the AMSC at 1-800-223-7881.)
If your customer is a business customer, type their business hours in the Access Hours fields. (You can type the hours during which a residential customer is available, if appropriate.)
Click Accept.