Creating a New User Account

This section provides the steps you use to create new user accounts. As a customer CORA™ administrator, you can create accounts for other administrators and for basic users within your company. As a CORA™ administrator, you can create accounts for other administrators and for basic users. .

Before you attempt to create a new user account, make sure you have the necessary user information.

• The user's first name, middle initial (if user has one), and last name

• Whether the user should be a basic user or an administrator

• The editing and viewing rights the user should be given for each CCNA

• The user's login identifier:

- Email address as defined in the digital certificate request (customer users).

- CUID (CenturyLink users).

If you are adding any type of customer user, verify that the user's digital certificate has been requested and defined in the CenturyLink LDAPEC data store. Users can obtain a digital certificate by going to http://www.centurylink.com/wholesale/systems/generalinfo.html and submitting a request to the Wholesale Services Support Team (WSST). The WSST notifies the customer of the digital certificate and PIN numbers.

1. Click the Admin tab. The Create User sub tab is selected by default.

   
   

2. In the Company drop-down menu, select the user's company.

   Note: As a customer administrator, this field is not visible; your company name is automatically populated.

3. In the Name and Role section of the screen, type the user's ID in the User ID field. (For customer companies, this field is labeled Email address / User ID.)

   • For customers, type the user's email address.

   • For CenturyLink users, type the user's CUID.

Note: When the CenturyLink company is treated as an external company — for example, CenturyLink Wireless, CenturyTel Long Distance, etc. — you treat those users as "customers" using digital certificates and email addresses and not CUID.

4. In the Name and Role section of the screen, enter the user's name and email address, and select their role from the list. The email address is the customer user's ID for external customers. Internal "in-region" CenturyLink users will login using their CUID.

5. In the CCNA Permissions section of the page, use the angle bracket (>, >>, <, <<) buttons to move CCNAs from one column to another in order to set up viewing and editing rights for the user.

   To allow...	Move the CCNA to...
   Both viewing and editing (see the Note below)	Edit + View
   Viewing but not editing	View Only
   Neither viewing nor editing	None

Note: If the company the user belongs to is a tool only company, Edit + View permissions will not be allowed, and the associated angle bracket buttons will be greyed out.

6. Click Create User. The system displays a confirmation prompt. To create the user, click OK, otherwise, click Cancel. If the system successfully creates the account, it displays a success message.

7. If the user account cannot be created, a message indicates that there were errors when trying to create the account, the user information you entered is deleted. If the user is a customer administrator or a customer basic user, check that the user has a digital certificate.

Related Topics:

• Verify a User Account

• Using the Show Permissions Box