• Welcome to the Switched Access Services eLearning!
    • Switched Access Services (SWA) Information

    • This self-directed, eLearning provides an overview on using the Switched Access Services.

      How can Switched Access Services impact your business?

      Today, individuals and businesses choose from a host of long distance service providers. Regardless of the end user's choice, long distance carriers rely on CenturyLink to provide critical services to complete incoming and outgoing long distance calls. These are known as Switched Access Services.

      Upon completion of the Switched Access Services eLearning, you will be able to:

      • Explain how Equal Access made it necessary to provide Switched Access service to all long distance carriers
      • - Name the three major Switched Access Services feature groups
      • - Match customer needs with the appropriate Switched Access Services feature groups
      • - Describe the optional features available with each Switched Access Services feature group
      • - Explain the significant differences between trunk-side and line-side switching connections
      • - Describe the configuration and rate structure of the three major Switched Access Services feature groups

      To learn more, select one of the tabs above. To learn about the functionality and features, click on the 'Lessons' tab above and complete the eLearning modules found there.

      Hand Shaking