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Emergency Broadband Benefit

Get up to $50 off your monthly internet service

CenturyLink is proud to be an approved internet provider for the Emergency Broadband Benefit Program. This new, temporary federal program was announced on May 12, 2021 as part of a COVID stimulus package.  Eligible households can receive up to $50 per month (up to $75 per month for households on Tribal Lands) towards broadband service.

Do I qualify for Emergency Broadband Benefits?

Your household is eligible if you have an income at or below 135% of federal poverty guidelines

OR if any member of your household:
 

  • Qualifies for the federal Lifeline program, including those who are on Medicaid or receive SNAP benefits. If you are already enrolled in Lifeline, you automatically qualify for EBB.
  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, or did so in the 2019-2020 school year.
  • Received a Federal Pell Grant during the current award year.
  • Experienced a substantial loss of income since February 29, 2020 and the household had a total income in 2020 below $99,000 for single filers and $198,000 for joint filers.

Apply for the Emergency Broadband program in three easy steps

Step 1 

Complete the USAC eligibility verification online.

National Verifier will determine whether you are eligible for the program benefits.

Important: When completing the National Verifier form (step 1), use the same information as for the primary holder of your CenturyLink account.

Step 2 

Contact us to order new service or make sure your current CenturyLink account is eligible for the discount. Please do not proceed to step 3 until you've talked or chatted with an agent.

Step 3 

Complete the CenturyLink form to have the discount applied to your account.

You can expect to see one or more emails from CenturyLink after you've submitted our form, including confirmation that we've received your application and notice of approval or next steps needed to get approved.


Frequently asked questions about the Emergency Broadband program

How do I know if I qualify for the discount?
I get the Lifeline benefit. Can I also get the Emergency Broadband benefit?
Does the qualification from National Verifier expire?
What if I have internet and home phone service from CenturyLink?
Is there a minimum speed requirement to get the discount?
Does the discount apply to installation charges?
My current internet service from CenturyLink isn't eligible for the benefit. What can I do?
Can I get the benefit if I live in an apartment building?
Can my roommate and I each get the discount?
I have a past-due amount on my account. Can I still get the discount?
For how long can I get the discount?
How will I know when the benefit is ending?
When the benefit program ends, will my service end too?
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