Committed to an environmentally sustainable future
We are committed to ensuring that our environmental compliance and sustainability efforts support our business, employees, customers and shareholders.

Our Vision
Our Environment, Health, & Safety (EHS) Vision
CenturyLink is committed to achieving excellence in its protection of health, safety, and the environment for our employees, business partners, and global communities. The company will achieve and maintain excellence by:
  • Evaluating risks to the company and developing and implementing effective strategies for mitigating identified risks

  • Complying with applicable regulations and company requirements

  • Allocating appropriate resources to facilitate implementation of the EHS function

  • Communicating responsibilities and other requirements using effective training and awareness programs

  • Encouraging employee participation

  • Developing innovative and flexible solutions that drive improved EHS performance and contribute to achieving company objectives
Our environmental sustainability vision
CenturyLink is committed to incorporating environmental sustainability principles and practices throughout our operations as we work to serve our customers and our communities. The company will maintain the following objectives to inform and drive our sustainability efforts:
  • Identifying and implementing sustainability initiatives aligned with our overall business objectives

  • Building and operating an energy-efficient global communications network, which helps to reduce carbon emissions

  • Reducing waste and energy/materials consumption

  • Engaging employees and suppliers in our sustainability efforts

  • Meeting applicable sustainability legal requirements

  • Establishing sustainability metrics to measure the results of our efforts
Environmental compliance and management

We are focused on complying with applicable environmental regulatory requirements.

Our environmental management systems (EMS) help us identify and mitigate the environmental impacts of our operations, drive continuous improvement and facilitate regulatory compliance.

Facilities in Colombia, Peru, Ecuador, Chile, Argentina and the United Kingdom are certified in accordance with ISO 14001.
Occupational health and safety

We are committed to providing a healthy and safe workplace for our employees and others who visit our facilities.

Our safety management system is designed to drive continuous improvement in safety performance by incorporating “risk-based thinking” into our prioritization of health and safety objectives and organizational safety goals.

Facilities in Colombia, Peru, Ecuador, Chile, Argentina and the United Kingdom are certified in accordance with OHSAS 18001 or ISO 45001 (UK only).
Energy, emissions and water usage

In order to reduce our carbon footprint, we are committed to identifying and implementing actionable energy efficiency and greenhouse gas (GHG) emissions reduction initiatives. Water is an essential natural resource and climate change can impact the availability of a water supply, especially in areas that are either drought-stricken or have the potential to be drought-stricken. Water usage at CenturyLink is primarily for drinking water consumption; however, some of our facilities use water in closed-loop cooling systems.

Some initiatives and achievements related to energy, emissions and water include:

  • Establishing an approved science-based target to reduce GHG emissions: Reduce absolute scope 1 and 2 GHG emissions 18% by 2025 and scope 3 GHG emissions 10% from a 2018 baseline year
  • Reducing our absolute GHG emissions and intensity by purchasing renewable energy and investing in facility efficiency improvements/new technologies
  • Helping customers reduce their energy consumption with our products and services such as Connector of IoT (Internet of Things) Solutions, Voice over Internet Protocol (VOIP), CenturyLink Smart Home, online billing/autopay, set-top box energy conservation, and small network equipment conservation
  • Tracking and managing water usage in our facilities — in 2019, CenturyLink used approximately 480,000,000 gallons of water in North America 
Waste management

CenturyLink is committed to establishing and enhancing internal waste management programs and initiatives to reduce waste through minimization, re-use, and recycling.

Our waste management programs and initiatives are also intended to ensure the appropriate disposition of hazardous wastes and to reduce waste through managing product-end-of-life, which includes recycling and reuse of electronic and communications equipment.

Supplier environmental assessment

Ethical and responsible corporate conduct is of the utmost importance, and we expect our suppliers to embrace and share this commitment.

CenturyLink requires suppliers to use reasonable efforts to employ environmentally preferable and energy-efficient services. We conduct environmental reviews of suppliers to ensure compliance with our Supplier Code of Conduct and have also initiated programs to lessen environment impacts of the procurement of our products/services.

Climate preparedness

Ensuring business resiliency and survivability is a key concern during an incident or business disruption.

Our corporate business continuity management (BCM) program supports an environment of prevention, collaboration, communication, response, and recovery—which enables us to serve customers, shareholders, and employees in the face of disruptive events.

What is the CDP?

The CDP (formerly the Carbon Disclosure Project) is an independent, non-profit organization that aims to create an ongoing relationship and meaningful dialogue between shareholders, investors, and corporations about the implications of climate change.

CDP’s network of investors represents $96 trillion in assets and its network of purchasers represent $3 trillion in purchasing power respectively. CenturyLink submits its annual climate change questionnaire to the CDP, including comprehensive data and metrics related to the company’s energy and emissions reduction initiatives, energy consumption, GHG emissions, renewable energy purchasing, and climate-related risks and opportunities.

To learn more about what CenturyLink is doing to reduce its carbon footprint, see the full CenturyLink CDP climate change response.