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Legal Resources and Tariffs

 

Minnesota Public Utilities Commission (PUC) – CenturyLink QC Service Quality Remedies

CenturyLink provides Minnesota landline customers with dedicated, 24/7 repair support for issues including outages, noise, static, or physical damage. For additional service-related assistance, customer representatives are available on weekdays from 8:00 am to 6:00 pm CST. Please call 1-800-441-4681 for more information. For assistance with landline telephone issues, you can also contact the Minnesota Public Utilities Commission Consumer Affairs Office at 1-800-657-3782 or email consumer.puc@state.mn.us. (MPUC Docket No. P421, 430, 5096/PA-25-279)

  • The Minnesota PUC issued Order Document 202512-226018-01 in Docket No. 25-279 which approved Lumen's transfer to AT&T NetworkCo certain of its fiber-based broadband internet connectivity business serving residential and small business customers around the Twin Cities area. A copy of the order can be found here: Order Approving Asset Transfer.

  • The Minnesota PUC issued Order Document 20429-210276-01 in Docket No. 20-432 which establishes certain service quality remedies. A copy of the order can be found here: Service Quality Order.

 

  • To learn more about Docket 20-432, or any other filing currently at the Minnesota PUC, please visit the eDockets site.