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CenturyLink Enterprise Customer Privacy Notice
November 11, 2019

This Privacy Notice applies to our privacy practices related to our Enterprise (business) customers’ products and service offerings. In the event of any conflicts between this Privacy Notice and a separate agreement between you and us, the terms of the separate agreement shall apply to the extent permitted by law.

What does this Privacy Notice cover?

Like most companies that provide services to other companies, we have certain information about employees of our current and potential Enterprise customers and use that information to market our products and services, enter contracts for services, install, support and bill for services, and otherwise carryout our commercial relationship with such customers.  This Privacy Notice sets out the types of personal data we may collect, the ways that personal data is used and why we use that personal data.

This Privacy Notice describes the processing activities we may undertake with your personal data to administer our commercial relationship and market our business products and service offerings.  It describes the security measures to protect personal data, the circumstances under which we may disclose personal data to a third party, and how to exercise your rights to access personal data in our possession.

As used in this Privacy Notice, “personal data” refers to any information relating to you as a person.  It may be information that by itself can identify you, such as your name, or it may be information that identifies you only when combined with other available information, such as your social media username when combined with your email address.

What personal data do we collect?
How do we use your personal data?
How do we protect your personal data?
Who do we share personal information with and why?
Where do we send your personal data?
How can you access and control your personal data?
How can you contact us?

CenturyLink and its affiliates are the data controllers for personal data we collect from you as it relates to contacting you about our business products and service offerings that your employer may be interested in.  Our principal address for the purposes of this Privacy Notice is:


If you have a privacy concern, complaint or question as it relates to your personal data, please send an email to our Data Protection Officer at DPO@centurylink.com.  We will respond within 30 days.

How will changes to this Privacy Notice be communicated?

We will update this Privacy Notice when necessary to reflect changes in our business, to reflect feedback we receive and as otherwise necessary to ensure it remains accurate and complete.  When we post changes to this Privacy Notice, we will revise the date at the beginning of this Privacy Notice.  We will also describe changes in the “Change History” section below.  If there are material changes to this Privacy Notice or in how we collect or use your personal data, we will notify you either by prominently publishing a notice on our websites and/or by directly sending you an email notification if we have your contact information.  We will do this before such material changes take effect.  We encourage you to periodically review this Privacy Notice to learn how we are protecting your personal data.

Change History
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