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You do everything online. We help you do it safely.

All-in-one digital safety for the whole family.

Available On: windows Logo IOS Logo Android Logo

Proactive protection that covers the whole family.
Alerting you to threats is only half the battle. Cyber Shield takes action to prevent and resolve issues, so you can do what you love online safely.
Financial Fraud Protection
Catch early signs of fraud with near real-time alerts on unusual transactions and suspicious credit inquiries.
Identity Theft Protection
Keep your identity secure with extensive monitoring of your personal info, accounts, credit, IDs, and more.
Device & Online Security
Shop, bank, and work online safely and privately with military-grade VPN and antivirus.
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Family Protection
Protect your family's activities from hackers and malicious sites, with up to 5 people on one plan.
You do more online than ever. Cyber Shield does more to keep you safe.
From fraudsters to hackers, the web has its share of bad actors. Our job is to keep them at bay, so you can do what you love to do online—safely.


reported losses from internet crime in 2021.
(FBI IC3 Report,2021)


reported increase in financial loss to fraud in 2021
(U.S. FTC, 2021)


reported increase in identity theft cases from 2019 to 2021.
(U.S. FTC, 2021)

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Powerful security that fits seamlessly into your life.
  • Security iconProtect your online accounts in one place.
  • Notifications iconUp to 4X faster alerts than the competition.
  • Lock iconInstantly lock your Experian credit.
  • Visibility_Off iconEffortless privacy whenever you go online.
  • Fix iconWe don't just catch threats-we help fix them.
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Customer service that goes above and beyond
Our always-on customer security team is ready to resolve your security issues, no matter what it takes. See Details.
Get all-in-one digital safety for the whole family.
Just $10/month added to your bill.
See Details.
Frequently Asked Questions
How does billing for Cyber Shield work?
  • You will see a charge on your monthly CenturyLink bill for "Cyber Shield powered by Identity Guard." If you have any questions about your bill, please chat with us
Who do I contact for help with my Cyber Shield account?
  • For billing or account management help, please contact us.
  • For product questions or support for how to use product services, please call Aura at 1-833-651-1434.
How do I access my Cyber Shield dashboard?
What if I can't find my welcome email or user ID?
  • If you can't find your welcome email, no worries! Access the login screen here and create your password. Your username will be the email address you used when you placed your order.
What if I need to cancel this service?
  • You can cancel your Cyber Shield service at any time. Just contact us and we'll remove it from your account.
Privacy Policy
CenturyLink values your business and respects your privacy. For more on how we use the information we collect online, read the CenturyLink Privacy Policy. If you have questions about our Privacy Policy, please contact the privacy team.