The Personal TechPro team can help walk you through anything from setting up and connecting your devices to configuring and troubleshooting them. For instance, you may need help connecting your laptop to Wi-Fi or Bluetooth®, or it may be running slow and it’s time for tune-up. You may also need help setting up voice commands through your phone, Google Home™ or Amazon Echo to control your smart devices, automating your smart lighting so that it dims when you’re heading to bed or programming your smart thermostat to stay comfortable throughout the day. We can help with it all.

Yes! We can support any connected device in your home. As long as it connects to Wi-Fi or Bluetooth®, or other protocols like Zigbee and Z-Wave, we can help.

Whether you have one question or 1,000, we're here to help you every day from 8 a.m. to midnight EST, excluding major holidays. You can get tech support however you need it and we won’t stop until we get you up and running.

No problem. Our specialists are here to help whether you’re an expert or new to connected devices. With your permission, we can screen share or camera share through your smartphone to help guide you. You’ll be an expert before you know it!

The Personal TechPro team typically answers calls and chats in 30 seconds or less. No long wait times!

Personal TechPro is conveniently accessed through the Pocket Geek Home app. You can download the app directly from Google Play™ or the App Store^® to gain easy access to how-to guides, troubleshooting tips and on-demand tech support by tapping 'chat' or 'call' to connect to Personal TechPro specialists.

You can’t transfer your service to another person. But if you move, your service moves with you. And you can cancel your monthly payments anytime if you no longer want to keep it – but we’d hate to see you go.