For many products, you can report and manage service issues online:
You can also submit a ticket in MyLevel3 (under the Support & Maintenance tab) for services previously provided by Level 3. (Options vary based on your permissions.)
The MyLevel3 Orders tab offers order status for in-flight orders, real-time provisioning for select voice services, as well as tools to request changes. (Options vary based on your permissions.)
For help with Hosted VoIP (stand-alone or with Managed Office), IQ SIP Trunk, and Integrated Access (stand-alone, with Core Connect Enterprise, or with Fiber+/Fiber+ Enterprise).