Business Support

Adding accounts to your enterprise ID

If you manage multiple accounts, instead of logging in under multiple enterprise IDs, add all the accounts you manage to your Control Center enterprise ID. You'll be able to manage all your services in one place rather than having to manage services in different places.

To add one (or more) accounts to your enterprise ID:

  1. Click the Admin tile, then click the Manage Enterprise subtile.
  1. Click Add Accounts.
  1. You can add accounts one at a time or add up to 100 at a time (bulk upload):

Adding multiple accounts

  1. Follow these steps: 

    1. In the Option #1: Add Multiple Accounts (Bulk Load) box, click Launch Multiple Accounts Template.

    2. Download and open the Excel template.

    3. Fill in the spreadsheet with the accounts you want to add, click Save

    4. In Control Center, click Browse & Upload Completed. (Max uploadable file size is 1 MB.)

    5. Upload the file.

    6. Click Submit.

Adding one account at a time

  1. Follow these steps;

    1. Scroll to the Option #2: Add Single Account box.

    2. Type the account number, then click Apply.

    3. If you need to add additional accounts, repeat the first two steps.

    4. When you're done adding, click Submit.

Did you know?
 

  • If you get an "account has already been assigned to the enterprise" message, it's likely that the account you're trying to add already exists in Control Center. Contact your system administrator for access to the account.

  • If you need your account number or other account details, find your latest CenturyLink invoice and compare it with the samples provided (e.g., click "View Sample Invoices"—not shown in the above example).

If you have more questions or need help, please contact us.