Business Support

Creating a system administrator

If you're a Control Center customer system administrator (CSA), you can create additional system administrators. System administrators have access to all your organization's Control Center functionality. They can access all accounts, create new users, change user permissions, and assign accounts to users. There's no limit to the number of system administrators your organization can have.

To change a Control Center user into a system administrator:

  1. Click the Admin tile, then click the Manage Users subtile. 

Control Center lists the users for your organization. (Users with the green outline of a person and gear icon next to their names are system administrators.)

  1. To search for a user you want to make a system administrator:

    • Scroll through the list of users. Click the green down arrow at the bottom of the page to expand the list ten users at a time. Click the green number links (next to Show) to show more users at a time.

    • Type the person's user ID in the search field. (Control Center filters the user list as you type the user ID.)

  2. When you find the user, click View Profile.
  1. Click Update Permissions, then type your Control Center password and click Go.
  1. Click the Customer System Admin (CSA) toggle (to turn it on). 
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