Business support

Updating profile information for a Control Center user

As a Control Center system administrator, you can update profile information for users in your organization, such as changing their email address or phone number. Users can also make changes to their own profile information.

To update profile information for a Control Center user:

  1. Click the Admin tab, then click the Users subtab. 

Control Center lists the users for your organization. (Users with the blue outline of a person and gear icon next to their names are system administrators.)

  1. Search for the user by doing one of the following:

    • Scroll through the list of users. Click the blue down arrow at the bottom of the page to expand the list 10 users at a time. Click the blue number links (next to Show) to show more users at a time.

    • Type the person's username in the search field. (Control Center filters the user list as you type the username.)

  2. When you find the user, click View/Edit Profile.

    Control Center displays profile information for the user.
  1. Click Edit User Details.
  1. In the Enter Your Password field, type your Control Center password, then click Go.
  1. Update the user's information as needed. When you're done, click Save & Return to Profile.

    Control Center updates the user's profile.
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