For Control Center usernames, there are three things that are helpful to know:
If you enter a name and get a user already exists message, it means someone in our database has already reserved that name. You'll need to try another username. For example, if johndoe doesn’t work, try johndoe12 instead.
Did you know? When you delete a user manually, the username remains unavailable for 30 days. After 30 days, you (or someone else) can reuse that username. Usernames that are automatically deleted from Control Center (after 12 months of inactivity) are available immediately after the user is deleted.
When you're creating a Control Center password, follow these four requirements:
We encourage you to create even stronger passwords that meet these criteria:
Forget your password (or username)? Don't worry, you can easily retrieve your username, password, or both.
Did you know? If you're struggling to figure out something that will work as a password, try writing down a sentence you're likely to remember and then use the first letter from each word in the sentence to create your password. For example, I bought a little red Corvet for $9000 in 1999 becomes IbalrCf$9i1.