Business support

Registering yourself as a Control Center user

If your organization has at least one active billing account with CenturyLink, you can register yourself as a Control Center user. You will need your organization's CenturyLink account number and current invoice number. (Guest accounts are not available.)

To register as a Control Center user:

  1. Open a browser and go to https://www.centurylink.com/business/login.
  1. Click Register (below the Log in button).
  1. In the Billing Account Number field, type your account number (located at the top of your CenturyLink invoice).
  1. Select the I'm not a robot reCAPTCHA checkbox and verify yourself.
  1. Click Apply.
  1. Depending on the type of account you have Control Center asks for different invoice information, such as your invoice number, bill date, or total amount due. You need to provide this information from an invoice with the past four months.)
  1. Type your email address, then click Validate.
  1. In the Username field, type a username, then click Validate.

    Control Center checks to see whether the username is available.
  1. Fill in the rest of your profile information: first and last name, job title, etc.
  1. Click Submit.

    Control Center emails you to confirm your registration. Once you log in, you can add additional accounts.
Note: If the account you are trying to register is already in Control Center, you'll get an email telling you to contact your system administrator.
  1. If you're ready to log in, click Take Me to Login Page to log in, acknowledge the end-user agreement, and finish the setup of your Control Center user profile.

    Learn more about logging in for the first time
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