Business support

Registering yourself as a Control Center user

If your organization has at least one active billing account with CenturyLink, you can register yourself as a Control Center user. You will need your organization's CenturyLink account number and current invoice number. (Guest accounts are not available.)

To register as a Control Center user:

  1. Go to the Control Center login page:
  1. In the login box, click Register.
  1. In the Billing Account Number field, type your account number (located at the top of your CenturyLink invoice).

  2. Select the I'm not a robot reCAPTCHA checkbox and verify yourself.

  3. Click Apply.
  1. Depending on the type of account you have, do one of the following:

    • for 8-digit (LATIS) billing account numbers, type the invoice number from a recent invoice (within the last four months)

    • for 9-digit (ENS), 10-digit (CABS), and 13- to 15-digit (CRIS) billing account numbers, type your bill date and total amount due from a recent invoice (within the last four months)

  2. Type your email address, then click Validate.
  1. Type a username, then click Validate.

    Control Center checks to see whether the username is available.
  1. Fill in the rest of your profile information: first and last name, job title, etc.

  2. Click Submit.

    You'll receive an email confirming your registration was successfully submitted. After you have access to Control Center, you'll be able to log in and add your remaining accounts.
Note: If the account you are trying to register is already in Control Center, you'll get an email telling you to contact your system administrator.
  1. If you're ready to log in, click Take Me to Login Page to log in, acknowledge the end-user agreement, and finish the setup of your Control Center user profile. 

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