Business Support

Updating your Control Center profile (contact information)

You can make changes to your Control Center profile yourself, such as: change your name, password, email address, phone number(s), time zone, mailing address, and security questions.

It's important to keep your contact information up to date. At a minimum, keep your email address current—this is how we alert you when orders are complete, systems are down, or tickets have been updated. (To enable text alerts, you'll also need to fill in your mobile phone number.)

To update your Control Center profile:

  1. Click the Profile icon (in the upper-right corner above the main navigation tiles).
  1. Click Update User Details.
  1. Make changes to your profile, then click Return to Profile.

Did you know? If you need to change your enterprise ID, enterprise name or username, contact your system administrator.