You can make certain changes to your Control Center profile yourself—without having to wait for someone else to help. For instance, you can change your name, password, email address, phone number(s), time zone, mailing address and security question.
It's important—at a minimum—to make sure that you keep your email address up to date, as this is how we alert you when orders are complete, systems are down or tickets have been updated. (You'll also need to fill in your mobile phone number to enable text alerts.)
To update your Control Center profile, do the following: