The purpose of alternate call plans is so that you can quickly redirect your inbound calls. We recommend you create several alternate call plans to accommodate a variety of scenarios. That way, when an unexpected situation or emergency occurs, all you need to do is activate one of your plans. You can activate alternate call plans from either your mobile phone or computer.
To activate an alternate call plan:
Control Center displays a list of all services assigned to the accounts under your enterprise ID. If you have more than ten services, you can view the rest of your services by clicking one of the blue linked Show numbers at the top of the list or you can click the blue down arrow at the bottom of the list to add ten services at a time to the view.