Business support

Deleting a route plan for your SIP trunk service

A route plan consists of one or more trunks and it controls how CenturyLink delivers calls to those trunks (known as inbound traffic). 

To delete a route plan for SIP trunk service:

  1. Click the Inventory tab, then click the Inventory Services subtab. 

Control Center displays a list of all services assigned to the accounts under your enterprise ID. If you have more than ten services, you can view the rest of your services by clicking one of the blue linked Show numbers at the top of the list or you can click the blue down arrow at the bottom of the list to add ten services at a time to the view.

  1. Search for the service you want to delete a route plan for in one of these ways:

    • Sort your services using the Sort by… list (e.g., Service Type). You can toggle between descending and ascending order using the arrow to the right of the Sort by… list.

    • Filter your services by selecting an option from the View All (Default) list.

    • Search for the service (by service type, account, etc.) using the Search by… field and search box. (To search using multiple search criteria, click Advanced Search, then fill in your search criteria and click Apply Search Filters. When you're done, click Close Advanced Search.)
  1. When you find the service, click the blue arrow on the right of the line for the service, then click the Route Plan Management section. 
  1. Select the checkbox next to the number you would like to delete.

  2. From the Select Action list, select Delete a Route Plan, then click Go.
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