Business support

Deleting an alternate call plan

Keeping your call plans up to date allows you to act a moment's notice when you need to implement an alternative plan. When your calling plan needs change, use this feature when you want to remove an existing alternate call plan. 

To delete an alternate call plan:

  1. Click the Inventory tab, then click the Inventory Services subtab. 

Control Center displays a list of all services assigned to the accounts under your enterprise ID. If you have more than ten services, you can view the rest of your services by clicking one of the blue linked Show numbers at the top of the list or you can click the blue down arrow at the bottom of the list to add ten services at a time to the view.

  1. Search for the service you want to update routing for in one of these ways:

    • Sort your services using the Sort by… list (e.g., Service Type). You can toggle between descending and ascending order using the arrow to the right of the Sort by… list.

    • Filter your services by selecting an option from the View All (Default) list.

    • Search for the service (by service type, account, etc.) using the Search by… field and search box. (To search using multiple search criteria, click Advanced Search, then fill in your search criteria and click Apply Search Filters. When you're done, click Close Advanced Search.)
  1. When you find the service you want to route call traffic for, click the blue arrow on the right of the line for the service, the Details section opens.
  1. From the Select Call Plan list, select the alternate call plan you want to delete, then click Go.

  2. From the Call Plan More Actions list, select Delete Call Plan, then click Ok.
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