Business support

Deleting a route plan for your SIP trunk service

A route plan consists of one or more trunks and it controls how CenturyLink delivers calls to those trunks (known as inbound traffic). 

To delete a route plan for SIP trunk service:

  1. Search for the service you want to delete a route plan for in one of these ways:

    • Sort your services using the Sort by… list (e.g., Service Type). You can toggle between descending and ascending order using the arrow to the right of the Sort by… list.

    • Filter your services by selecting an option from the View All (Default) list.

    • Search for the service (by service type, account, etc.) using the Search by… field and search box. (To search using multiple search criteria, click Advanced Search, then fill in your search criteria and click Apply Search Filters. When you're done, click Close Advanced Search.)
  1. When you find the service, click the green arrow on the right of the line for the service, then click the Route Plan Management section. 
  1. From the Select Action list, select Delete a Route Plan, then click Go.
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