Business Support

Submitting a request to add new CenturyLink business services

Use Control Center to request additional Toll-Free, IQ Networking, or Private Line services. Your request will be routed to your CenturyLink representative, who will contact you for additional information.

To add new services:

  1. Click the Products & Services tile, then click the Order Status subtile.
  1. Click Manage Orders.
  1. Click Add.
  1. From the Service Type list, select the service you want to add, then fill in the form.

    The information you'll need for the form varies depending on the service you're adding. For example, if you're adding toll-free service, you'll be asked to provide a toll-free number we can mirror, as well as the type of termination (e.g., switched, dedicated), ANI, and coverage area. For Private Line and IQ Networking, you'll be asked to provide your name, number, email address, account number, service address, and preferred add date.

  2. Click Submit Request.

    You'll receive an email confirming the services you've added. You can also check your order status.