Business Support

Submitting a request to move your CenturyLink business services

Use Control Center to submit a request to move your Toll-Free, IQ Networking, or Private Line services. Your request will be routed to your CenturyLink representative, who will contact you for additional information.

To submit a request to move your services:

  1. Click the Products & Services tile, then click the Order Status subtile.
  1. Click Manage Orders.
  1. Click Move.
  1. From the Service Type list, select the service you want to move, then fill in the form.

    Include your name, phone number, email address, account number, service ID(s), current service address, new service address, and preferred move date. If you have a complex request, you can upload a file (e.g., XLS, CSV, PDF, XML) rather than manually entering the information.

  2. When done, click Submit Request.

    You'll receive an email confirming the services you want moved. You can also check your order status.