Business Support

Creating an alert for account changes in Bill Analyst

If you want to be notified when the changes to your account occur, Bill Analyst will send an alert. For example, if during the month, you want us to alert you if your toll-free number use exceeds $100 per hour, you could create and add a filter like the one in the example below.

To create an alert for account changes:

  1. Click the Reports tile, then click the Billing Reports subtile.
  1. Click Bill Analyst.

Control Center opens Bill Analyst in a separate window.

  1. Click the Setup tab.
  1. In the Tools box, click Alerts.

  2. Click Add Alert.
  1. From the list, select how you would like to create the alert, click Ok.
  1. Enter the name and criteria of the alert, click Save.

Note: The options in the create new alert form change based on the type of alert you select. If you don't immediately see the options you want, cancel out of the form and try selecting a different type of alert. 

Did you know? You can set up to be notified when your report is complete. You can also check the status of your order.