Business support

Creating an alert for account changes in Bill Analyst

If you want to be notified when changes to your account occur or ordered reports are completed, set up an alert. For example, if during the month, you want to be alerted if your toll-free number use exceeds $100 per hour, you could create a filter and add it, like the example below shows.

To create an alert for account changes:

  1. Click the Reports tab, then click the Billing Reports subtab. 
  1. Click Bill Analyzer.

Control Center opens Bill Analyst in a separate window.

  1. Click the Setup tab.
  1. In the Tools box, click Alerts.
  1. Click Add Alert.
  1. From the list, select how you would like to create the alert, click Ok.
  1. Enter the name and criteria of the alert, click Save.
Note: The options in the create new alert form change based on the type of alert you select. If you don't immediately see the options you want, cancel out of the form and try selecting a different type of alert. 
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