Business support

Moving services to a different hierarchy level in Bill Analyst

When you initially assign an account to a node in a hierarchy, all of the services belonging to that account—such as account codes and subscriber numbers—are assigned to that node as well. You can move these services further down the hierarchy to any node that is assigned to the account.

To move services to a different hierarchy level:

  1. Click Reports, click Billing Reports, then click Bill Analyst.

    Control Center opens Bill Analyst in a separate window.
  1. Click the Setup tab.
  1. In the Hierarchies box, click View Change History.
  1. Click the Edit Levels: Services link.

  1. Select the checkbox next to the service(s) you want to move, then click Move Services.
  1. Click the Destination list, choose a destination.
  1. Click Ok.
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