Business support

Viewing your customer endpoints on the PTAP map

You can view all your equipment customer endpoints (CEs) on a map in the PTAP tool. You can also sort/filter your endpoints to help you better focus on the data.

To view your customer endpoints:

  1. Click the Reports tab, then click the Network Reports subtab. 
  1. Click Network Performance (PTAP).

    Control Center opens a separate window for CenturyLink PTAP. All of your CEs devices are displayed on the main PTAP map:

    • Black circles indicate multiple CEs are located close together.

    • Map pins indicate single CEs are in the area.

    • Red flags indicate the open tickets for devices or circuits.
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