Business support

Adding an SFTP location in Usage Analyst

Secure file transfer protocol (SFTP) is a way to transfer files securely and is used for recurring reports that are too big for email systems to handle. Add your organization's SFTP location if you regularly order reports.

You'll need to know the hostname/IP address, username, password, and port number to add your SFTP location. The system will validate the SFTP setting to make sure it works.

To add an SFTP location:

  1. Click the Reports tab, then click the Voice Reports subtab. 
  1. Click Usage Analyst.

Control Center opens Usage Analyst in a separate window.

  1. Click the Setup tab.
  1. In the Account Information box, click SFTP Locations.
  1. Click Add Location.
  1. Fill in the form, then click Save.

The SFTP location appears and the status displays as pending until the page is refreshed.

Note: If there's a problem adding the location, you'll see an unable to validate - revalidate message on the SFTP locations page. In that case, you will need to edit your settings or delete your first attempt and try again.
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