Business support

Adding or changing an account description in Usage Analyst

You can have up to two custom descriptions for each of your accounts.

To add or change an account description:

  1. Click the Reports tab, then click the Voice Reports subtab. 
  1. Click Usage Analyst.

Control Center opens Usage Analyst in a separate window.

  1. Click the Setup tab.
  1. In the Hierarchies box, click  Set Hierarchy.
  1. To make, add, or change a description, you need to make sure the report is active. 

    • Click Set Active Hierarchy if the report is not set.

  2. Select the button next to the report, click Edit Hierarchy Properties.
  1. Edit the name of the heirarchy, click Ok
  1. Select the checkbox next to the account(s) you want to edit, then click Edit Descriptions.

  2. Edit Description 1 and Description 2.

  3. Click Save.

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