Business Support

Checking the status of an SFTP location in Usage Analyst

After you've added a secure file transfer protocol (SFTP) location, you may want to check its status. When looking at the status, you will see one of three messages: pending, unable to validate, or validated.

To check the status of an SFTP location:

  1. Click the Reports tile, then click the Voice Reports subtile.
  1. Click Usage Analyzer.

Control Center opens Usage Analyst in a separate window.

  1. Click the Setup tab.
  1. In the Account Information box, click SFTP Locations.

The list will show which SFTP locations you have set up.