Business support

Deleting a hierarchy in Usage Analyst

You can delete a private hierarchy in Usage Analyst any time; you can only delete a public hierarchy if you are the administrator or the administrator gives you permission.

To remove a hierarchy:

  1. Click Reports, click Voice Reports, then click Usage Analyst.

    Control Center opens Usage Analyst in a separate window.
  1. Click the Setup tab.
  1. In the Hierarchies box, click Set Hierarchy.
  1. Select the radio button next to the hierarchy you want to delete, then click Remove Hierarchy.
  1. Click Ok.
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