Business support

Editing a node description in Usage Analyst

After you create a hierarchy and add nodes to it, you can update node descriptions to reflect changes in your organization. Use the Tree Builder tool to edit a node description—descriptive name (department or cost center) and general ledger (GL) code. (You can't change nodes on a hierarchy built by someone else.)

Remember  to make your hierarchy the active hierarchy when you open Usage Analyst.

To edit a node description:

  1. Click the Reports tab, then click the Voice Reports subtab. 
  1. Click Usage Analyst.

Control Center opens Usage Analyst in a separate window.

  1. Click the Setup tab.
  1. In the Hierarchies box, click Tree Builder. If you haven't created a hierarchy, you won't see the Tree Builder option. You must create a hierarchy and make it active before you can add nodes to it.
  1. Click Corporate, then click Edit Descriptions.
  1. Edit the descriptions and GL codes.
  1. Click Save.
Not quite right?
Try one of these other, popular search topics:
        Billing support
        Call routing
        Repair tickets
        User profiles