Business support

Exporting a hierarchy in Usage Analyst

You can export either an entire hierarchy or a branch of a hierarchy to print or archive it for future reference. The downloaded file will contain the tree structure of the hierarchy. You can also can include account and service assignments.

To export a hierarchy:

  1. Click the Reports tab, then click the Voice Reports subtab. 
  1. Click Usage Analyst.

Control Center opens Usage Analyst in a separate window.

  1. Click the Setup tab.
  1. In the Hierarchies box, click Set Hierarchy.
  1. Select the radio button next to the hierarchy you want to export, then click Export Hierarchy.
  1. In the Branch section, from the Level list, select the branch you want to export.
  1. In the Elements section, select the radio button next to the element to include with the exported hierarchy.
  1. In the File Format section, select the radio button next to the type of document you want your hierarchy exported to, then select the radio button for the layout of the document you want.
  1. Click Ok.
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