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Ordering a use report in Usage Analyst

You can order reports through Usage Analyst to make your time online more efficient. Reports can be ordered for a one-time download or on a recurring schedule. Select from two ways to be notified when the report is ready: an email or a message when you log in to Control Center. 

When you order a report, the report data is compiled based on how the report is set up. If you want to make changes to a report setup, you must edit the report. To do this, select the radio button next to the report, and then click Edit Report. Make your changes and click Ok. 

To order a use report:

  1. Click the Reports tab, then click the Voice Reports subtab. 
  1. Click Usage Analyst.

Control Center opens Usage Analyst in a separate window.

  1. Click either the Summary or Detail tab.
  1. Select the report you want to order, then click Order Report.
  1. Complete the report, frequency, format, notification sections:

    • Report—from the lists, select how you want to narrow the scope of the report.

    • Frequency—select how often you want the report to be generated.

    • Format—select the file format of the report. 

    • Notification—select how you would like to be notified when the report is complete.
Note: When you run a detail report, select the Override record setting to include all available reports checkbox. If you don't, your order report will be limited to the first 1,001 records.
  1. Click Submit Order.
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