Business support

Splitting services across nodes in Usage Analyst

You can allocate a service between nodes in the hierarchy that are at or below where the parent account is assigned. This may be helpful to share the cost of services between offices or departments. For example, if two departments in your organization share the same internet circuit, you could allocate services between two hierarchy nodes.

To split services across nodes:

  1. Click Reports, click Voice Reports, then click Usage Analyst.

    Control Center opens Usage Analyst in a separate window.
  1. Click the Setup tab.

  1. In the Hierarchies box, click View Change History.
  1. Click the Edit Levels: Services link.
  1. Type in the start and end dates, click View.
  1. Click the Services radio button, then click View.
  1. Select the checkbox next to the service(s) you want to split, then click Split Services.
  1. Enter a percent for each node you wish to allocate, then click Ok.

    The total of your nodes must equal 100%.
  1. Click Ok.
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