Most customers can submit configuration change requests for CenturyLink IQ® Networking and DIA services using Control Center. (If you have a 9-digit account number, you cannot request a configuration change in Control Center. Contact us and we'll help you.)
To create a configuration change request:
Control Center displays all configuration change requests created in the last 90 days. By default, requests are organized by the date the request was created (starting with the newest). The Status column shows the status for each request: New, Assigned, Pending, Closed, Canceled.
Control Center displays a summary of your request along with its associated ticket number. You can view the status of your configuration change request.