You can submit configuration change requests for DNS changes, such as adding, removing, or changing domains or zone records for both forward and reverse DNS, as well as reverse delegation.
To submit a DNS configuration change request:
Control Center displays all configuration change requests created in the last 90 days. By default, requests are organized by the date the request was created (starting with the newest). The Status column shows the status for each request: New, Assigned, Pending, Closed, Canceled.
Note: Verify the contact (and contact information) for the request. By default, you'll be listed as the primary contact using the information in your Control Center profile. You can edit your contact information, select an alternate contact from the Primary Contact list, and/or add an additional contact using the Secondary Contact list.
Control Center displays a summary of your request along with its associated ticket number. You can now view the status of your configuration change request.