Control Center displays the detail for the ticket. (Before you update the ticket, review it to ensure you're updating the correct one. To view all details for the ticket, click the double green down arrow above the Ticket Details section.)
Did you know? If you're looking for a ticket that begins with a "W" (e.g., WP0707009), you won't find it in the ticket list. Instead, you'll see a Trouble Ticket Search link (which is not shown in this example) above the list. Click that link, do your search, and if you still can't find your ticket, contact us.