Business Support

Viewing the status of your configuration change requests

You can check the status of configuration change requests you've submitted for CenturyLink® IQ Networking and/or DIA services. 

To view the status of your configuration change requests:

  1. Click the Service Management tile, then click the Configuration  subtile. 

Control Center displays all configuration change requests created in the last 90 days. By default, requests are organized by the date the request was created (starting with the newest). The Status column shows the status for each request: New, Assigned, Pending, Closed, Canceled.

  1. To view details for the configuration change request, click the green arrow () on the far right of the line for the request.
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