Business Support

Customer center

Exceptional service. Real results.

From the first handshake to daily account management, CenturyLink is committed to providing exceptional service. As part of that effort, we offer powerful portal functionalities to help streamline your workflow and get the information you need—anytime, anywhere. Just create an account and you can manage billing, repairs, orders, booking, and much more.


MyLevel3 portals


MyLevel3 portal

Get the most out of your services with anywhere access to our powerful management tools. Analyze up-to-date business data. Access interactive maps, reporting, online ordering and invoicing. Make a one-time payment or schedule payments in advance. Check the status of all of your open and closed balances. Communicate directly with support representatives. Control costs and resolve issues—all from one place.

MyLevel3 LATAM portal

Get a complete view of your business. View, download and analyze your invoices easily, including your usage details. Manage your online voice products, check your alarms, monitor your network performance and access product-specific reports.

Additional portals


Media portal

Your programming and digital assets are delivered via the Internet, so visibility and control are vital to your ROI. The CenturyLink Media Portal provides a sophisticated, comprehensive set of tools for supporting Vyvx, Content Delivery, and Storage products. Content monitoring, reporting, and management—even for next-generation media formats.

uCommand portal

Self-service capabilities for carrier and voice that include access to online ordering and reporting.

GSA customer portal

Our GSA Customer Portal has everything you need to enhance security, improve efficiency and produce better outcomes. Securely place and track orders, receive quotes on orders, view and download invoices, and access reporting tools.

Unified Communications & Collaboration services


Looking to host meetings, join meetings,
access your account, or contact customer service?

Support


Port Out Request tool

Need to assign telephone numbers, check LSR status, or execute port out projects? Use our Port Out Request Tool—available 24 hours a day, 7 days a week.

Port Out Request tool