Business Support

Let's help you get ready

How to quickly activate your service

The service delivery process doesn't have to be complicated. Get to activation as quickly as possible with our one-stop activation shop.

Consider this your to-do checklist as we take you from entering your order through accepting your service and introducing you to your billing and service assurance team.


Take action with these easy steps


Step 1: Order

Just like you, we want to get it right the first time. Our first step is to make sure that we are starting with the right information, especially in these areas:

Step 2: Install

Do you know the #1 reason activations get delayed? Issues with your equipment room. Follow these steps to help prevent delays:

Step 3: Activate

Now that your service has been installed, it’s time to turn it up! Here are some details you need to know to go live with your new service:


Get help when you need it


Step 4: Access support options

We work to help ensure everything goes right, but if and when the need arises, there are many ways we can help you get your questions answered: