Business support

Customer readiness

How to activate your service quickly

The service delivery process doesn't have to be complicated. Get to activation as quickly as possible with our one-stop activation shop.

Consider this your to-do checklist as we take you from entering your order through accepting your service and introducing you to your billing and service assurance team.

Take action with these easy steps:

Step 1: Order

Just like you, we want to get it right the first time. Our first step is to make sure that we are starting with the right information, especially in these areas:

Step 2: Install

Do you know the #1 reason activations get delayed? Issues with your equipment room. Follow these steps to help prevent delays:

Step 3: Activate

Now that your service has been installed, it’s time to turn it up! Here are some details you need to know to go live with your new service:

Get help when you need it

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