The engineer may ask you to confirm the following:
Once you confirm the technical data, CenturyLink will preconfigure the CenturyLink SD-WAN with Cisco Meraki device and ship to the location where the device will be installed (unless otherwise specified). We'll send the tracking numbers for this shipment to you by email.
Before you install the device, make sure you record the serial number for each device (in case your activation engineer needs the information during your activation). You can find the serial number on the bottom of the device.
A CenturyLink SD-WAN Meraki activation engineer will have preconfigured your CenturyLink SD-WAN with Cisco Meraki service prior to the activation call based on the information reviewed during the technical data gathering step.
The CenturyLink SD-WAN Meraki activation engineer leads the activating call and follows this process:
If you have any questions during the initial installation, please contact our support team at 844-210-8826 and tell them you're a CenturyLink SD-WAN with Cisco Meraki customer.