Business support

Media portal support

CenturyLink Media portal gives you round-the-clock access to your critical service information, helping you to better understand your data—and make changes to your services—in real time.
Note: Welcome to the new Media portal help. Each month, we will migrate more content to this new platform—which includes help for other portals and products (which you may also use). Your search results will show topics beyond Media portal, so it's best to avoid broad searches. Thank you for your patience as we work to create a better support experience.

Select a support topic below to get started:

Benefits for CDN customers

  • Completely manage service delivery and storage, including provisioning new services, real-time monitoring and reporting, cache asset invalidation, managing account permissions and securing access to premium content.

  • Validate your content’s ROI using performance reporting, multilayered usage statistics and detailed accounting of usage and costs.

Benefits for Vyvx customers

  • Book video reservations online at any time, whether you need service in five minutes or up to six months in the future.

  • Manage your reservation needs in real time, including modifying, extending and “good nighting” live feeds.

  • Get historical data reporting on fiber, satellite and teleport circuit usage, reservations and more.
Leverage your high-performance network to deliver your video, applications, websites, and more.
Live sports. 24/7 TV channels.
Breaking news. Huge broadcast events.
We've got you covered.
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