Business support

Billing menu

Media portal makes it easy to view your bills, make payments, view payment history, and more.

Invoice management (Bill Analyst)

Invoice Management (Bill Analyst) helps you stay informed about your statements and billing reports. Manage invoices and run billing reports to manage your costs.

Getting started

Summary reports

Detail reports

Billing requests

Using Media portal, you can ask a question about a bill or submit an invoice dispute. Using notes on your request, you can also communicate with a CenturyLink billing analyst. You can create, view, update, and cancel requests:
  • billing requests
  • payment and collection inquiries
  • name and address changes
  • billing disputes
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