Business Support

Viewing the details for a connection

You can view detailed information for any connection—whether active, inactive, or failed. While viewing the details, you can also disconnect the connection (if active), clone the connection, or acknowledge a failed connection to dismiss it from your prioritized list of connections.

To view detailed information for a connection:

  1. From the main menu, select Orders > Dynamic Connections.

    MyLevel3 lists all your connections with a status and brief summary for each connection.
  1. Search for the connection your want to view details for.

  2. When you find the connection, do one of the following:

    • In List view, click the row for the connection.

    • In Map view, click one of the endpoints in a connection.

MyLevel3 displays the details for the connection you selected. The details vary based on the connection type. For connections to Microsoft Azure, the details will also include information for the two EVCs.

  1. When you're done, click Close.