Business support

Setting the authentication key for your Encrypted Wavelength service

The network cards use an authentication key to authenticate each other every time they negotiate a new crypto session key. You can update the shared authentication key for a given card pair as needed (or according to your organization's security policies).

Based on when your circuit was installed, your cards will have a slightly different process for adding an authentication key:

  • If your service was installed before December 1, 2019, use the first set of instructions.

  • If your service was installed after December 1, 2019, scroll down and use the second set of instructions.

Circuits installed before 12/1/19

To set the authentication key for your Encrypted Wavelength service:

  1. From the main menu, click Service Inventory.

    MyLevel3 displays a list of your services.
  1. Search for the Encrypted Wavelength service you want to work with. (In the Products column, look for Wavelength—Encrypted.) When you find it, click the blue service ID link for the service.

    MyLevel3 displays details for the service.
  1. Click Encryption Management.

    MyLevel3 displays information for the Encrypted Wavelength service such as the location of the two cards, bandwidth for the service, and whether the service is protected or unprotected.

    • If the service is unprotected, you see one path: Work.

    • If the service is protected, you'll see two paths: Work and Protect.
  1. Click the Authentication Key tab.
  1. Type the passwords for both cards.

  2. In the Authentication Key field, type the authentication key you want to use for the service, re-enter the authentication key, then click Submit.

    MyLevel3 sets the authentication key for the service.

Circuits installed after 12/1/19

To set the authentication key for your Encrypted Wavelength service:

  1. From the main menu, click Service Inventory.

    MyLevel3 displays a list of your services.
  1. Search for the Encrypted Wavelength service you want to work with. (In the Products column, look for Wavelength—Encrypted.) When you find it, click the blue service ID link for the service.

    MyLevel3 displays details for the service.
  1. Click Encryption Management.

    MyLevel3 displays information for the Encrypted Wavelength service such as the location of the two cards, bandwidth for the service, and whether the service is protected or unprotected.

    • If the service is unprotected, you see one path: Work.

    • If the service is protected, you'll see two paths: Work and Protect.
  1. Click the Authentication Key tab.
  1. Type the passwords for both cards, then click Initiate.
  1. Type the passwords for both cards again, then click Pair.