MyLevel3 system administrators assign permissions based on the level of support their users need to provide their organization. You can assign permissions by product or function, with read-only or with read-and-write access. For example, if you are a system administrator and give your colleagues read and write access to invoices/payment and billing inquiries, they can manage your organization's billing in Control Center, view statements, pay invoices, and create billing tickets. If you give read-only access, they can only view billing information not make changes to it.
To change an existing MyLevel3 user's permissions: